Reviews (2,613)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.
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Excellent customer service, they have helped me with my problem, the app was not what I needed but nevertheless they have offered me an alternative, thank you very much.
Happy to hear that our team helped you find a solution. Thanks for the review.
Really terrible support. You constantly have to be proactive in pushing for a response from Bold.
We had Bold integrate its service with our store and once complete, around a week later, the Bold Options looked unprofessional (did not map with the Shopify options) and no Support from Bold. The Bold options would add duplicates of the option to the cart and then when the customer tried to edit the quantity, the whole item would delete. We had to refund customer's orders due to the faulty Bold options.
I would recommend another service to get around the Shopify 100 variant limit.
This App is currently broken. If your customers purchase using Internet explorer they will be able to add a bunch of options and not pay. Creating a customer service disaster.
Conditional options require an monthly $ upgrade. And installation is tricky, but Bold Apps offers the service (for a fee). The customer service has been top notch.
Now this is a quite handy one!
this app is great for adding customized variants and options. Rebecca was of great great assistance.
We love being able to help our customers add customizations that showcase how unique their products are - thank you for leaving us a review and giving a shout out to our support team. Your ice cream macarons look incredible!
This app has provided an added level of professionalism to our web site. We have found it simple to navigate. Thank you!
This is exactly what i'd been searching for before i decided to use Shopify . Hope BOLD will start provide some concessions if people want to use a couple of their products and features .
I contacted Nir in Live Chat Support because I had a problem displaying the product options. He was very helpful and nice, as you would expect from perfect support. He quickly solved the problem and made an extra adjustment. Gladly again!
Poor Customer service and very complex to use. Still waiting assistance to install.. will definitely look for something else