Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

April 3, 2019

I like the app but I have 3 days left in my trial period and now I can't access any of the services in this app or make changes to my Shopify products anymore .

Woodbridge Costumes
Canada
11 days using the app
Shop Circle replied April 8, 2019

Hi there, thank you for your review. We're very sorry you were having troubles with accessing the app. I'm really happy to see that the issue was able to be sorted out! We hope you continue enjoying the app, and do let us know if you have any further questions or concerns.

June 12, 2014

Just Awsome!
i wish i could change the images according the options the Procuct has

Nektar Gallery
Germany
9 days using the app
April 24, 2018

The display was pretty ugly on our website and didn't adapt according to our theme.

Printoctopus
India
11 days using the app
June 27, 2023

The team was very helpful in guiding me through the personalization process and did some onsight demo work, our company decided to wait till we had more customer feedback before using the full personalization tools. Very grateful to Jeff at Bold Product.

All Season Apparel
United States
8 days using the app
February 26, 2020

The customer service team was very helpful and great to work with. Took the time to help me out with my issue.

Blush and Gold Collective
United States
About 8 hours using the app
Edited January 11, 2019

Great app that is done really well. Most importantly, they have an awesome support team that can help with issues. Sarah helped solved my issue in a few minutes and I'm now up and running! And, Rifat also helped making a complex css issue absolutely simple!

Sweet Lou's Cookies
Canada
About 8 hours using the app
February 19, 2016

Bold has been tremendously responsive in helping us add their product option feature to our Shopify website. The product is intuitive and responsive and customer service 5 star.

Village Hoodie
United States
About 8 hours using the app
March 21, 2017

this the app caused an unreasonable speed problems on my website so had to uninstall. Still trying to uninstall js that came with the app but no luck yet.

Totebagfactory
United States
7 days using the app
October 19, 2017

This was a really great app and very easy to use. If you are needing to add on items to your product, it works great. If you are wanting to have different product options, with different prices, it is not what you are looking for. Unfortunately, it did not work for me.

Modernbabybooks
United States
7 days using the app
December 8, 2020

The app does not work on my store, nothing is displayed on my product page after adding upload image option & short text option

ashabashirianmoen
Vietnam
7 days using the app
Shop Circle replied December 10, 2020

Thank you for your honest feedback - we are sorry to hear about the technical issues you are having and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!