Reviews (2,656)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its advanced customization options, such as engravings and upgrades, with features like conditional logic and bulk changes enhancing product appeal. Its reliable performance post-setup and responsive support, offering direct fixes and custom coding, are particularly praised. The availability of face-to-face meetings and after-hours assistance ensures quick issue resolution.

Edited June 10, 2017

One would naturally assume that, by uninstalling an app, you'd also be removing the code that the app set up on your site...wouldn't you? I uninstalled this app but all of the test buttons and other code i experimented with through this app have remained stuck on my site. Not being a programmer, i've got no idea what changes this app has permanently made and where i'd find them in my code to remove them. Really, really unhappy.

And to make matters worse, i can't install the app again to try and undo the changes through their own interface.

Dressforlegs
Australia
About 1 hour using the app
May 20, 2014

This app is absolutely amazing!!! As an individual with very little tech experience the simplicity of this app has really helped me achieve what I wanted for my shop. The 24/7 technical support has been incredible! Always ready to help and actually do help instead of making you go round in circles. I have recommended Shopify and this app to many friends and insured they would not regret it!!!

Vanisa Tailor Designs
Canada
3 minutes using the app
July 8, 2016

This is perfect. I sell jewelry. Some are necklaces and chain that come in different lengths or rings in different sizes. It's a much needed app for my store.

Virgo Starlight
United States
3 minutes using the app
November 20, 2017

Wonderful app. easy to use and great support team.

Tech Warehouse Sg
Singapore
2 minutes using the app
June 4, 2014

I added monogrammed items to me store, and needed something to support the customization options. This app works perfectly for that. Could not be happier with it.

Pink Lily Boutique
United States
2 minutes using the app
January 19, 2019

Not Impressed. When you are adding options to multiple products. not all products you select get the options

Kurtis Tice Auto
United States
About 1 hour using the app
October 19, 2018

Not working properly. I try to add a product option and it is just not saving the option. I always expierence this with BOLD apps. On the outside (reviews and stuff) it is amazing, then once you use it, you are constantly getting a new slap in the face.

Snuffelbox
Netherlands
39 minutes using the app
July 9, 2015

Awesome App! Shopify should buy this from you and make it a standard on their templates! I wish I could have used this when I opened my store!

Grand Rapids Liquids
United States
1 minute using the app
October 7, 2014

Not exactly what I needed, but def see the benefit for stores that only sell online!

Vista Smog Check
United States
1 minute using the app
March 28, 2021

This is an interesting piece of fine print: "Product Options is not compatible with checkout buttons that don't direct the customer through its checkout process." Does this mean that Adjustable Prices (Premium) do not work with Shopify Payments? Or does it just mean that Adjustable Prices will not be processed with "Accelerated Checkouts"? Might pay to expand on this here for me and perhaps in your installation guide.

WTF Notebooks UK
New Zealand
38 minutes using the app