Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

March 30, 2022

We have used Bold to configure our products giving us the opportunity to get increase selling, the support is very fast to resolve the issues and make you understand better the application.

SimplyNAS
United States
Almost 7 years using the app
Shop Circle replied April 6, 2022

We're super happy to hear you've been enjoying Product Options! Thank you so much for the review. :)

September 16, 2016

This app provided exactly what I needed for several of my products and the technical support has been above and beyond. They're very quick to follow up, problem solve and make sure things are addressed until it's completely right. Thanks guys!

Ehchocolatier 2
United States
Almost 7 years using the app
November 25, 2018

A Big Thank-You to Rick to helping me work through learning how to set up non-priced variants to work with Bold. He went out of the way to make a video to show me the steps, and checked back to make sure everything was working. Awesome job and I love the app!

Princeton Watches
United States
Almost 7 years using the app
February 27, 2021

Love this app - completes my website so that my clients can create highly customized jewelry right in their cart. Also wonderful customer service (Heyo Alina!!) -- they even helped get me back up and running when I accidentally deleted the app. Really great tool for any Shopify store that needs more than 3 variants.

Crown Nine
United States
Almost 7 years using the app
Shop Circle replied March 1, 2021

Thank you for your review. We are so thrilled that you are loving the app. We are so happy that Alina was there to help, thank you for choosing Bold!

February 12, 2015

Holly was focused on helping us with a problem and didn't give up until it was solved - all within the same day. When someone cares about a customer like that, and can do something to actually help, you can't ask for anything more. There is one challenge though - it's all done through email which at times is difficult for some of us, but I have to admit it worked just fine for me.

OneWorld Memorials
United States
Almost 7 years using the app
September 6, 2023

We've been using Bold Product Options for our flower shop for years, and we could not operate without it!
Deelen's customer service specifically was very helpful and much more prompt than you would expect.
We would recommend them just from the level of customer service alone :)

Academy Florist
Canada
Over 6 years using the app
August 13, 2018

Great app and great support! Paraminder helped me a lot and provided me a exceptional solution for my issue.

My Anelli
Germany
Over 6 years using the app
July 17, 2023

I’ve been using bold options for a few years, great app and easy to use. Great customer service, any issues and they are always happy to help.

Broadway Trophies & Engraving
United Kingdom
Over 6 years using the app
February 19, 2021

I run a personalized jewelry and gifts website. It would not be able to function optimally without all the variables that Bold Product Options offers. When I have to update my theme occasionally, I need to have the app coding reinstalled as well. Bold has always assisted me in a very timely, friendly, and professional manner. Aman was my recent tech and she was fantastic. Thank you!

My Forever Child
United States
Over 6 years using the app
Shop Circle replied February 22, 2021

Thank you for your review. We are so happy that we were there to assist you when you needed and so happy Aman was fantastic! Thank you for choosing Bold!

March 18, 2013

Fantastic App All The Way Around!!! On top of making it easy to offer simple options for our products, This app is allowing our vendors to offer customizable options that allow customers to create custom products based on the options they wish to offer, which opens up an entire new way for our customers to shop. This app is helping us to allow customers more incentive to shop with us compared to our competitors since our customers can create special custom products, unlike competition, which does not offer these types of abilities.

Extremely Stable, easy to use and HIGHLY RECOMMEND! *****

Wiccan Supplies, Witchcraft Supplies & Pagan Supplies Experts-Eclectic Artisans
United States
Over 6 years using the app