Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

December 19, 2017

The app works really well for us out of the box, and Cam and Wally from the support team have been immensely helpful and quick to respond when we've needed something more bespoke.

Rpostore
United Kingdom
About 7 years using the app
October 20, 2021

The app has allowed me to create the complex nesting options I need to let customers create customized jewelry designs. The support Bold gives has been stellar, and has meant I can use the app to its fullest potential. The support team is terrific!

Emily Rosenfeld
United States
About 7 years using the app
Shop Circle replied October 20, 2021

Thank you kindly for the review. We are so happy that our support team was there to help you. We look forward to seeing your sales grow abundantly!

Edited September 25, 2024

Customer Service solved my problem. I'm very pleased with SC Product Options.

Delaware Business Incorporators Inc
United States
About 7 years using the app
Edited May 26, 2023

We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.

International Military Antiques
United States
About 7 years using the app
Shop Circle replied May 29, 2023

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it.

Thank you so much for recommending us! 🤩

All the best with your business,
Customer Success Team I Shop Circle

May 5, 2022

I've been using Product Options by Bold for over 5 years. This is a great app and has never failed us. With many variations of products, this app gave us the flexibility to offer hundreds of variations, and is a must for our business. Jeff is right there currently as we're attempting to change from an older, paid theme to a brand new, free 2.0 theme from Shopify.

MercyImages.com
United States
About 7 years using the app
February 21, 2023

We use Bold Product Options for a number of our products and have always had great success with it. Additionally, their customer service is always responsive and quick to resolve any issues.

RVi
United States
About 7 years using the app
November 21, 2014

The App works great! As an low/average experienced coder I was able to install it my self. The team's customer service is amazing, always helpful and quick to respond. I definitely recommend Bold Apps

Bruer
United States
About 7 years using the app
Edited April 20, 2015

This app was just what I was looking for to offer a variety of options for my melamine prayer plates & personalized placemats. I am impressed that I can change options quickly within the app instead of having to edit each individual product. The support staff was quick and efficient in responding to both my request to install the app as well as to fix an issue I was having once it was installed. I would definitely recommend this app and this company!!

Kids Placemats
United States
Almost 7 years using the app
Edited February 15, 2024

Great app. Very easy to install and use. Provided me all the options I needed to create a beautiful form for a number of choices my customers needed. Best part is the ease of use with which CSS could be written to make it look exactly as we needed.

Try on any product here www.myfabricoz.com

Fabricoz Team

Fabricoz
Australia
Almost 7 years using the app
September 23, 2019

We've had BOLD for a few years now and love it! Customer service is always great and they are quick to respond with a fix ASAP. If it cannot be resolved right away they put me in contact with someone who can get it done within a few days and keep me in the loop the entire time. Nir was awesome at fixing my issue right away and even walked me through how to avoid and resolve the issue if it occurred again.

Simply Straws
United States
Almost 7 years using the app
Shop Circle replied September 24, 2019

We're glad to have you as a valued, long-time customer! Thanks so much for the review; we love that you love our Product Options app. :-)

Thank you so much for sharing your experience with our customer service team; we do our best to get things solved and working for our merchants as soon as we possibly can!

Love your sustainability efforts, and the variety of reusable straws you offer!