Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

November 6, 2017

Absolutely mission critical application - The only thing better than the application is the outstanding support Bold provides. Especially that Paul guy, he's particularly good.

Rocky Mountain Infrared Saunas
United States
About 7 years using the app
December 19, 2017

The app works really well for us out of the box, and Cam and Wally from the support team have been immensely helpful and quick to respond when we've needed something more bespoke.

Rpostore
United Kingdom
About 7 years using the app
October 20, 2021

The app has allowed me to create the complex nesting options I need to let customers create customized jewelry designs. The support Bold gives has been stellar, and has meant I can use the app to its fullest potential. The support team is terrific!

Emily Rosenfeld
United States
About 7 years using the app
Shop Circle replied October 20, 2021

Thank you kindly for the review. We are so happy that our support team was there to help you. We look forward to seeing your sales grow abundantly!

Edited September 25, 2024

Customer Service solved my problem. I'm very pleased with SC Product Options.

Delaware Business Incorporators Inc
United States
About 7 years using the app
Edited May 26, 2023

We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.

International Military Antiques
United States
About 7 years using the app
Shop Circle replied May 29, 2023

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it.

Thank you so much for recommending us! 🤩

All the best with your business,
Customer Success Team I Shop Circle

May 5, 2022

I've been using Product Options by Bold for over 5 years. This is a great app and has never failed us. With many variations of products, this app gave us the flexibility to offer hundreds of variations, and is a must for our business. Jeff is right there currently as we're attempting to change from an older, paid theme to a brand new, free 2.0 theme from Shopify.

MercyImages.com
United States
About 7 years using the app
February 21, 2023

We use Bold Product Options for a number of our products and have always had great success with it. Additionally, their customer service is always responsive and quick to resolve any issues.

RVi
United States
About 7 years using the app
November 21, 2014

The App works great! As an low/average experienced coder I was able to install it my self. The team's customer service is amazing, always helpful and quick to respond. I definitely recommend Bold Apps

Bruer
United States
About 7 years using the app
Edited February 15, 2024

Great app. Very easy to install and use. Provided me all the options I needed to create a beautiful form for a number of choices my customers needed. Best part is the ease of use with which CSS could be written to make it look exactly as we needed.

Try on any product here www.myfabricoz.com

Fabricoz Team

Fabricoz
Australia
Almost 7 years using the app
Edited April 20, 2015

This app was just what I was looking for to offer a variety of options for my melamine prayer plates & personalized placemats. I am impressed that I can change options quickly within the app instead of having to edit each individual product. The support staff was quick and efficient in responding to both my request to install the app as well as to fix an issue I was having once it was installed. I would definitely recommend this app and this company!!

Kids Placemats
United States
Almost 7 years using the app