Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

March 21, 2018

The support team from Bold is really helpful!
Special thanks to Shubhneet for the prompt replies and she's really patient in explaining how to go about to resolve my issues with product options! Overall, the app is easy to navigate and the support team is efficient and friendly! :)

Juix Up
Singapore
Over 6 years using the app
Edited October 5, 2020

We are very impressed with the product options app. It has given our website a great new look and feel. The support and development teams are excellent in dealing with any queries i had to ask. We've also been able to combine our finance app at the reinforced bed company with Bold App's dynamic pricing, generating more sales and flexibility.

The Reinforced Bed Company
United Kingdom
About 6 years using the app
Edited August 27, 2024

The app does a great job and has added quite a bit of revenue to our site by allowing an easy way for customers to add small upgrades to their order. I had some issues when installing a new theme, and they were extremely responsive. I wouldn't hesitate to recommend the app to any other business owner who wants to add paid product upgrades or a simple way for customers to add personalization or notes to their orders.

LemonsAreBlue
United States
About 6 years using the app
Shop Circle replied August 23, 2019

We're so glad to hear that you're enjoying our app! We always recommend making a duplicate copy of your theme before inserting the code just in case. :-) But our team of installers are always ready to help in case anything goes wrong, especially when there's a lot of code.

We'll be sure to share the kind words with Rahul! Thank you for leaving us a review, and you have an awesome selection of tumbler cups by the way!

March 17, 2017

Exactly what I was looking for! The feature set is perfect for my requirements.

The integration of the app into an AJAX theme was done fast by the support team at BOLD. The support in the live chat and via email was fantastic as well. Comprehensive guides, tutorials, videos, etc. make the BOLD experience a fluid and enjoyable one!

Saint Anthony Industries
United States
About 6 years using the app
Edited June 29, 2020

Had an issue and I got through to an assistant. Looked like problem solved and then it was. Through a combination of staff, Kaiser was able to do a simple fix by removing the change and putting it back in. Simple but it worked. Now back to happy customers.
Thanks much Kaiser

Past Into New
Canada
About 6 years using the app
December 26, 2013

This is an awesome app and a must have if you offer multiple options for your products. The support provided by the team is superb!

NavRepair.com
United States
About 6 years using the app
July 16, 2019

I love this app! It really is simple to use & works great for each of my personalized products. Shubneet completed the installation for my new theme in great time. Bold is awesome!

Photofusion Gifts
Canada
About 6 years using the app
Shop Circle replied July 17, 2019

Hi there; we're so glad to hear that you're loving our Product Options app! We love seeing how merchants utilize it to give customers the ability to create customized and unique products. Thank you for the review, and we wish you the best of luck in launching your store!

Do let us know if you need any further assistance or have any questions. :-)

September 29, 2017

The app is great,but the support for the app goes above and beyond! I was having a little issue getting something to work. I connected to the chat support and was connected with MC. After about 10 minutes and a great explanation, I was able to set up a collaboration account, where SHE went into the code and fixed the issue for me! AMAZING! Thanks MC for the absolutely wonderful customer support and going above and beyond to assist me with my issue!

Thats Sew Kajun
United States
About 6 years using the app
Edited November 7, 2014

Excellent app! Easy to use. If you need variation to products and prices, Production Options by boldapps is the Definite answer.

The Islamic Decor
Singapore
About 6 years using the app
May 4, 2020

I've been using Product Options since 2014. Today I had to reach out to Carter at support and they were super helpful! Excellent app, excellent support.

Dharma Eyewear Company
United States
About 6 years using the app