Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

Edited June 29, 2020

Had an issue and I got through to an assistant. Looked like problem solved and then it was. Through a combination of staff, Kaiser was able to do a simple fix by removing the change and putting it back in. Simple but it worked. Now back to happy customers.
Thanks much Kaiser

Past Into New
Canada
About 6 years using the app
December 26, 2013

This is an awesome app and a must have if you offer multiple options for your products. The support provided by the team is superb!

NavRepair.com
United States
About 6 years using the app
July 16, 2019

I love this app! It really is simple to use & works great for each of my personalized products. Shubneet completed the installation for my new theme in great time. Bold is awesome!

Photofusion Gifts
Canada
About 6 years using the app
Shop Circle replied July 17, 2019

Hi there; we're so glad to hear that you're loving our Product Options app! We love seeing how merchants utilize it to give customers the ability to create customized and unique products. Thank you for the review, and we wish you the best of luck in launching your store!

Do let us know if you need any further assistance or have any questions. :-)

September 29, 2017

The app is great,but the support for the app goes above and beyond! I was having a little issue getting something to work. I connected to the chat support and was connected with MC. After about 10 minutes and a great explanation, I was able to set up a collaboration account, where SHE went into the code and fixed the issue for me! AMAZING! Thanks MC for the absolutely wonderful customer support and going above and beyond to assist me with my issue!

Thats Sew Kajun
United States
About 6 years using the app
Edited November 7, 2014

Excellent app! Easy to use. If you need variation to products and prices, Production Options by boldapps is the Definite answer.

The Islamic Decor
Singapore
About 6 years using the app
May 4, 2020

I've been using Product Options since 2014. Today I had to reach out to Carter at support and they were super helpful! Excellent app, excellent support.

Dharma Eyewear Company
United States
About 6 years using the app
May 19, 2017

I'm working on getting my shop perfect before relaunching it - and I needed something that allowed for more customizations, conditional logic, and wouldn't drive me insane trying to code using line item properties - Bold Product Options fits the ticket perfectly.

While I'm still working through getting it just right and implementing it perfectly for my future customers - I had some particular things I wanted it to do while testing it out.

I reached out to Bold for some help, and within an hour MC was on it and she had it taken care of within two short emails - absolutely THE BEST customer service experience I've ever had with any app, or theme designer, since I joined Shopify in 2014.

Thank you Bold, and most importantly - THANK YOU MC!! You are AMAZING!!

Soul Bone
United States
About 6 years using the app
August 25, 2023

While I didn't find this app all that intuitive at first, they continue to make improvements and customer service ultimately made our "I think this will work" plan a reality. We're very happy with the product.

Meier Skis
United States
About 6 years using the app
Edited January 27, 2022

This app is fantastic, the team including Carter and Sukh are quick to help and answered all my questions. Thanks very much! Follow up - Carter was a big help again setting up Bold Options in the background on a new theme launch so that there would be no hiccups when going live. Way to go Carter! Jericho jumped in and worked his magic to fix a little issue when we switched themes. He fixed it quickly and effectively. Thanks Jericho!

Canadian Pro Shop Online
Canada
About 6 years using the app
October 18, 2013

The Product Options Premium App from BOLD Apps has been an invaluable tool for our company to help build our new website and comes highly recommended. Being novices when it comes to web design, this app has given us the functionality we had hoped for and is really easy to use. Support team are fantastic too!

printstudioscotland
United Kingdom
About 6 years using the app