Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

October 31, 2016

A great app, and if you're willing to spend $20 monthly you get nearly unending opportunities to customize the ordering process. Some issues with install were quickly fixed by the support team (special thanks to Tamer and Garrett).

www.bikeswift.com

Swift Electric
United States
Almost 6 years using the app
October 24, 2018

Support from this app has been great! Cody from Bold really helped me out and very quickly...excellent customer service!

I use the app to create unique gift boxes where the customer can choose what goes in the box!

Gifting Made Simple
South Africa
Almost 6 years using the app
Edited September 20, 2019

Great product assisting us to have product options on our web page. Mona and the tram from support are always friendly and happy to help.

Aussie Time Sheets
Australia
Almost 6 years using the app
May 15, 2017

The team is just outstanding. I had a problem during integration into a new template and some coding got messed up. they were able to fix the problem immediately and helped me twice with problems that had nothing to do with their app. This guys are on top of their game.

Tacomabeast
United States
Almost 6 years using the app
Edited September 13, 2023

I'm satisfied with the service, my problems were solved quickly.
Thank you Nitesh for the work!

KUSHTOM
France
Almost 6 years using the app
Edited May 20, 2015

I sent a request to upgrade my Product Options and the staff emailed me within 24 hours with instructions on what they needed. The upgrade was performed quickly and I received emails with updates during the process. It is a pleasure working with the Bold Apps staff, they are very knowledgeable about their products and are always extremely helpful!

Wedding Hair Accessories, Jewelry, Favors and More | Jena Richards
United States
Almost 6 years using the app
February 10, 2014

Very pleased with this app. Installation was simple and we've had no problems so far with it. Support when we needed an extra feature was quick and helpful. Can't recommend these guys enough.

Executive Online Retail
United Kingdom
Almost 6 years using the app
January 29, 2014

Easy to use & a must-have for my site!

POLISHANGEL® USA
Germany
Almost 6 years using the app
August 10, 2023

The app performs as it should but the main reason for the good review is the support. You talk to a human on the live chat and not an AI bot and if chat can't sort it, the problem generally gets fixed within 24 hours by a developer.

One Stop Promotions
United Kingdom
Over 5 years using the app
September 25, 2023

I had an issue where customers were purchasing custom products without selecting any of the options that were set on my Bold Product Options App. I figured it had something to do with the new theme we had just implemented, so I contacted the Shop Circle support team to take a look at the issue. They solved my problem within 24 hours and helped me tweak a couple of things that were not part of the original issue or even problems at all. Very good customer service.

Rodeo Mart
United States
Over 5 years using the app