Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

October 25, 2023

Great customer service

Peaceful Patios
United States
Over 5 years using the app
January 2, 2014

Just what we needed! With only 100 variations allowed on normal listings, this was a life saver. Saves time and effort right out of the box. A must have.

Stonebrook Jewelry
United States
Over 5 years using the app
August 28, 2014

We've been really happy so far, they got it installed quickly and the options and conditional logic are perfect for the items that we offer monograms on!

Social Manor
United States
Over 5 years using the app
January 2, 2019

When you need to collect some data and include add ons. This app is great. Most of my products use the Product options and it’s boosted my sales.
On the customer service side, they are extremely knowledgeable and quick, most recently, Within sending an email, Nicholas had already made some changes as I requested within in 25min. A+ in my book.

UnderDog Diesel
United States
Over 5 years using the app
August 14, 2019

Rajni was super helpful! It's easy and simple to use the app and it has the exact customization we needed.

Butter & Scotch
United States
Over 5 years using the app
Shop Circle replied August 15, 2019

Hello there, thanks so much for leaving us a review! We're so happy to hear that our support team was able to get everything answered for you, and that the app meets your store's needs! Don't hesitate to reach out if you need anything else. :-)

By the way, absolutely love your cakes & tees! Would love to visit your Brooklyn location sometime.

May 31, 2018

David at Bold was fantastic. I myself wasn't very clear about the issue I had but David managed to understand me and get the bottom of the issue. I couldn't fault him one bit. Thanks David.

The Print Room Leigh
United Kingdom
Over 5 years using the app
November 17, 2015

Exactly what I needed for a new mailbox with twelve color options for the outer shell and door (144 variants)! Very easy to use and efficient. I'm going to use it with my curbside mailbox to make the post and numbers product options. Should help drive sales! Awesome customer service too. Very satisfied!

Modbox
United States
Over 5 years using the app
September 12, 2017

Prompt attention to a self-made problem I was having.

Tactical Measure Custom Design
United States
Over 5 years using the app
May 8, 2023

This app has given us the option to offer more menu selections in our Shopify Store and we have been very happy. We did have one glitch with some old code and I was not able to fix it myself, I reached out to Bold Products Option customer support, there one of their staff Alina, had responded immediately and was there for me until the issues was quickly resolved. She even fixed some things with our code while she was in there. This was a great customer service experience for me. Thank you Alina and Bold Product Options!

Equicizer
United States
Over 5 years using the app
February 11, 2019

Had minimal difficulty. Was quick and relatively easy for a non computer geek. When I did have an issue I used the chat feature and Harpeet walked me thru the two major issues I was having in about 10mins. I dont have many items that involve customization but if you do, I really think this might be the way to go

SavoirFaire
United States
Over 5 years using the app