Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

Edited November 30, 2023

We had an issue with the mobile view. I reached out via email and Armin assisted me. After further investigations, the issue has been resolved. Thank you, Armin and team!

Modern Blaze
United States
Over 4 years using the app
July 5, 2018

Lawrence and the Bold Product Options Team are always quick to respond to any questions or concerns. The app works great as well. We're able to offer a number of add-ons to our main products and increase our AOV.

State Bicycle Co
United States
Over 4 years using the app
October 9, 2019

Big thanks to Alexa from Bold helped us implement and fine-tune the app and settings! Really great feature to have on any website.

The Best Gift Ever :)
United States
Over 4 years using the app
Shop Circle replied October 10, 2019

Thanks very much for taking the time to leave us a review! We're glad to hear that Alexa was able to get the app up and running for you, and it's great to hear that you're enjoying our Product Options app! Please let us know if we can assist with anything else. :)

November 11, 2015

Thanks Ben - quickly actioned to perfection!

Giulianas Cakes
Australia
Over 4 years using the app
January 11, 2020

Great App, works great for me and their email support is great and helps resolve your queries as earliest as possible.

MyBatua.com
India
Over 4 years using the app
Shop Circle replied January 13, 2020

Hi there, thanks so much for the review; we're really glad to hear that you're enjoying our Product Options app! We appreciate you reaching out to us and being patient while we look into things for you.

June 30, 2014

We love this app!! In addition to it being very easy to install, the staff help was amazing and answered all our questions within minutes. Every customization works so smoothly - which has been perfect for our customers' buying experience too! Don't know how we managed without you Bold Apps!

Lounge Collars from blanket
Canada
Over 4 years using the app
November 29, 2019

This app is (almost always) fantastic and the support is really excellent. For example, I was having an issue and I needed help which required several email exchanges. The people who helped me were very fast to respond (especially Rony Shubhneet) and got my upgrade done right away. Yay for Bold Apps! :)

Trees for a Change
United States
Over 4 years using the app
Shop Circle replied December 2, 2019

Hello there! We're so glad to hear that Rony and Shubhneet were able to work with you to get things working as they should. We appreciate the kind words in your review, thank you so much!

If there's anything we can do to make your experience with our app ALWAYS fantastic, please let us know! :-)

October 12, 2015

Great app with a wide range of options. An easy way for customers to add popular options, generates more revenue by hinting at making it easy for them to add-on. Great customer support from the Bold Team!

Revolve Camera
United States
Over 4 years using the app
March 30, 2023

Deelan was great in helping out with solving our layout issues and very quick to reply when additional help was required!

AURUM + GREY
United Kingdom
Over 4 years using the app
Edited December 16, 2019

Without this app I could not do business with Shopify. I own a bakery and we need to have options for all of our products such as chocolate type and color of sprinkles just to name a few. I paid to have them install the app for me and it was worth every penny. Today I had a small issue, I emailed them and within the hour the problem was fixed and everyone that I dealt with (mostly Dex in support) has been nothing but a joy. I recommend them to all of my friends who want to run Shopify sites. Try their apps for a month, I guarantee you will not be disappointed. Priyanka in support rocks!

Cst1
United States
Over 4 years using the app