Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

January 24, 2020

Phenomenal customer support! Quick and effective like a bunch of technology ninjas! Really appreciate the help!

Moon Buzz Media
United States
Over 4 years using the app
Edited February 21, 2015

More option means more buying!!

Badmintonian
United States
Over 4 years using the app
November 1, 2022

Great for adding in more product options. Just wish they allowed you to add barcode numbers to the product options for scan and packing

Magic Candle Company
United States
Over 4 years using the app
Shop Circle replied November 2, 2022

Thank you kindly for taking the time to leave your review and feedback. I will most certainly pass along your suggestion to the development team. Suggestions such as yours help uncover features that may be useful to our merchants. Thanks for choosing Bold!

May 25, 2017

Truly an amazing app. Added necessary options I needed without any extra code. Amazing support staff. Highly recommend.

Lolas Pet Boutique
United States
Over 4 years using the app
July 20, 2015

Great plugin, worked exactly as I expected.

Pop Craft
United States
Over 4 years using the app
November 22, 2020

We use this app for years now. It's EVERYTHING that you will ever need in terms of product options.
The customization options are endless, you just need a bit of web developer mindset to use it's full potential.
If you don't have the skills - their customer service team is there for you. Very responsive and professional! Highly recommend!

ARTEMER
Israel
Over 4 years using the app
Shop Circle replied November 25, 2020

Thank you so much for the thoughtful review and recommendation!

Edited November 30, 2023

We had an issue with the mobile view. I reached out via email and Armin assisted me. After further investigations, the issue has been resolved. Thank you, Armin and team!

Modern Blaze
United States
Over 4 years using the app
July 5, 2018

Lawrence and the Bold Product Options Team are always quick to respond to any questions or concerns. The app works great as well. We're able to offer a number of add-ons to our main products and increase our AOV.

State Bicycle Co
United States
Over 4 years using the app
October 9, 2019

Big thanks to Alexa from Bold helped us implement and fine-tune the app and settings! Really great feature to have on any website.

The Best Gift Ever :)
United States
Over 4 years using the app
Shop Circle replied October 10, 2019

Thanks very much for taking the time to leave us a review! We're glad to hear that Alexa was able to get the app up and running for you, and it's great to hear that you're enjoying our Product Options app! Please let us know if we can assist with anything else. :)

November 11, 2015

Thanks Ben - quickly actioned to perfection!

Giulianas Cakes
Australia
Over 4 years using the app