Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

Edited October 25, 2019

We had some questions about some edits in the Bold product options. It was solve very quickly and clear ! Thanks Chintan

Woodzs
Germany
Over 4 years using the app
Shop Circle replied October 28, 2019

Hi there! Thanks very much for taking the time to leave us a review; we're glad to hear that Chintan was able to quickly answer your questions about editing some of your options within Product Options.

You have very beautiful furniture, by the way!

August 25, 2014

I tried the competing apps and... well, they can't really compete! Product Options, the premium version specifically, had all the tools and flexibility I needed to get my Shopify site setup just the way I wanted it. The ease of use it has brought for my customers is well worth the monthly investment. The service has been prompt and first rate all the way around. Highly recommended!

Maycomb Mercantile
United States
Over 4 years using the app
April 12, 2018

Without this App my site would not have been able to be made on Shopify! The app is so robust with features its mindblowing! I have products that have 25-30 Options and Bolds Product Options App handled it like a pro!

I needed a few tweaks to the invoices and Shubhneet handled my support tickets quickly and made all the changes and now everything is Perfect. Thank you Bold!

Celebrity Style Wigs
United States
Over 4 years using the app
May 20, 2014

Great app and quality customer service. If you have a Shopify store and need a way for customers to choose between options, or add on an extra product, this is the app for you!

TVStand.com
United States
Over 4 years using the app
Edited October 18, 2015

After looking at many different options apps this one was the best fit for my store.This is the only app I found that adjust the based price when customer pick an extra option. Once I downloaded it I realized I wasn't knowledgeable enough to install it myself. I chatted with the guys at Bold and they were great, had it installed for me very fast and it's working great! Their customer service is fantastic, pleasant people to work with and willing to help. I highly recommend them. Thank you guys!

Thisandthat4kids
United States
Over 4 years using the app
December 31, 2018

Decent product, but what really strengthens the offering is the customer support. Very helpful team over there, and a shout-out to Mona in particular!

Here For You
United States
Over 4 years using the app
September 3, 2021

I love this app because it does what Shopify cannot... and allows me to create more than 99 variants for a product. My client has an infinity of options and the Product Options app is pretty easy to use and has so many options, there's really nothing it can't do. AND, I love that when there is an issue, they jump right in and help with amazing customer service! I use several Bold apps, and I cannot complain about any of them at all.

Raingler
United States
Over 4 years using the app
Shop Circle replied September 7, 2021

Thank you for the kind review. We're so happy that you are enjoying the app. Thank you for choosing Bold!

January 18, 2019

Brenden, who was FABULOUS, assisted me in getting the Bold Product Options app and the Bold Upsell app installed an operational. I am THRILLED with the functionality of both apps! Brenden was a terrific representative for the Bold Company! I commend Brenden for his professionalism while being exceptionally patient, and I commend Bold for creating such a useful and powerful app! Thank you from a candymaker in Michigan!

Mrs. Mason's Co.
United States
Over 4 years using the app
May 8, 2019

Rushi is a real one! Shout out to her. The app is actually kind of annoying sometimes but she was good help

Momentum Watches US
Canada
Over 4 years using the app
Shop Circle replied May 17, 2019

Hi there! Glad to hear that Rushit was able to help out with your store. If anything should come up in the future, please feel free to reach out again!

June 23, 2016

Great app, easy to use and very clean!

Barista Underground
United States
Over 4 years using the app