Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

July 8, 2014

All of my products have at least one custom option, so this app is essential to my store. It's easy to set up - a key benefit for a beginner like me. Plus, it looks terrific with my theme. Started with the basic plan but hope to upgrade in the future.

PomAdore | Tissue Paper Poms
United States
Over 4 years using the app
November 18, 2013

Super awesome App, thanks guys!

VapeTrik
United States
Over 4 years using the app
Edited April 4, 2023

Compared to 5 years ago when i started to use Bold Product Options, support now has improved significantly.
They can now install product options to your current theme within the day. They also respond to inquiries and requests in a few mins. It was very different compared to before. I am happy with the service.

B&Co Jewelry
Philippines
Over 4 years using the app
Shop Circle replied April 24, 2019

Hi there, thank you for your feedback. We're sorry to hear that there were issues integrating Product Options and Product Upsell together.

We've attempted to reach out to you via email, but we would be more than happy to discuss the issues you have been facing further over the phone if you'd like! Just let us know if there's a time that works for you so that we can get this taken care of for you.

Edited July 17, 2015

Great addition! This is a feature that should be baked into Shopify but im glad BOLD Apps stepped up. Makes it somewhat easy to add more complicated custom orders (after a bit of a learning curve)

Support has been very prompt, although i had to resort to using their Installation Service to get it working on my theme. Not too pricey however.

Their custom builder application is what i might look to in the future. Good job.

Hivemindcables
Canada
Over 4 years using the app
Edited October 30, 2023

I have used the app for years and it works really well for my store's needs. I recently had some order details not come through, used the online chat and spoke with Jeff who discovered the issue quickly and then fixed it for me. The problem was the Shop Pay checkout that Shopify added. Great experience overall with this app.

Customized World Store
United States
Over 4 years using the app
Shop Circle replied August 23, 2019

Hey there, thank you so much for the review! We're really happy to hear that Rajni was able to answer all of your questions - please let us know if you have any others! We also hope you love the features offered on our Premium plan, such as letting customers edit their options in-cart.

We're elated to hear that your experience with us has been so positive, and look forward to continuing to work with you. Also I have to say, those 'Chillaxin' sweatpants look so cozy!

October 27, 2015

Hey guys, big thanks you to Holly and Derek for helping getting this app coded on our site. First class service from you guys. Early days for me as I'm new to Shopify but really excited by what this app can do and looking forward to getting my teeth into it.

Easy Safety Signs
Australia
Over 4 years using the app
July 16, 2020

Nir was very helpful and clear when explaining how to fix the problem I had. He was quick to solve it and kind!

Stencil Stop
United States
Over 4 years using the app
October 10, 2016

Fantastic app! Makes it so easy to setup all of my custom box mod options. Nothing else is comparable!

Ffmods
United States
Over 4 years using the app
November 10, 2014

Excellent - has saved us countless amounts of upload time

thanks

Blue Steel Jewelry - Shop our wide selection of stylish rings, necklaces, earrings, and bracelets.
United States
Over 4 years using the app
August 31, 2016

Very helpful and responsive. We love all of their products so far! Looking forward to using more in the future.

Wild North Flowers
Canada
About 4 years using the app