Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

October 22, 2018

CODY was fantastic. He solved my problem. I updated my Shopify theme and needed help getting my Bold app back up and running. Thanks Cody. Much appreciated.

Wagging Tail Studios, LLC
United States
Almost 4 years using the app
Edited August 3, 2018

Love it, does everything I need it to do and more. Also love how it works seamlessly with Shopify variants. Great work the guys at boldapps. Generally very easy to use and work

Touchline Stores
United Kingdom
Almost 4 years using the app
April 1, 2019

We are a computer systems integrator company that offers our customers a variety of customization options. We were stunned when we saw how few options and variations we could have with the default Shopify setup. That when we found Bold Product Options in the Shopify store and have never looked back! The ease of adding all our options without having to keep a massive spreadsheet full of option prices and variant costs alone is worth the cost of the app. Also, the swatches for our pc components has been a game-changer. Having a list of product options doesn’t convey nearly the same image of professionalism as having pictures so people can see what they are upgrading to. This feature alone has led to more customers choosing to upgrade their products than we ever had before!

We have received amazing customer support along the way! Any time I have ran into a question, I have been contacted within the same day. On one occasion, I was working on something that comes standard with our products and trying to edit the checkout cart text. I thought it might be something I could change with Bold Product Options, and I reached out to Bold Support. Even though it was an option built into the basic Shopify app, they took the time to guide me on where to find and how to fix it! For something that wasn’t even a part of your app! No one else is going above and beyond in product support like that these days!

Our store was located on another platform before coming to Shopify, and we were worried that things would be more difficult than they had been there. Bold Product Options alone has eased our mind and made making changes to our store and any options we want to offer a breeze. We really appreciate your product and your amazing support team! Thank you, from us at RGB CustomPC.

RGB CustomPC, LLC
United States
Almost 4 years using the app
Shop Circle replied April 2, 2019

Hi there, thank you so much for your review! We're so happy to hear that we've made your experience in migrating to Shopify a pleasant one. We always love to hear success stories, and knowing that you've seen an increase in upgrades is delightful. :-)

We're always available to help should you run into any other problems, have any questions, are looking to expand your apps, or if you want to share your successes! Warmest Regards from the Bold Commerce team.

July 3, 2017

The Product Options app by Bold has really worked well for us using the default (Debut) theme. With the help of Alexa, we were able to tweak the settings it to get it to work with our UI (desktop and mobile) perfectly. She responded extremely quickly (ie within 5-10) mins to each of our requests. She even made suggestions that ultimately were implemented for a better UX experience.

Picturekeeper Com
United States
Almost 4 years using the app
February 25, 2014

Love this app! Allows me to add more then the 100 variation cap that shopify has. I can literally do almost anything with this app. Highly recommended!

Sign Something
United States
Almost 4 years using the app
April 10, 2014

Love this app. Can't wait to offer so many more custom options on my site. My customers are going to love this too! BOLD customer support was fabulous in getting this app set up in my store quickly.

Homeworks Etc Kids
Canada
Almost 4 years using the app
August 11, 2015

This app is awesome. Shopify would not work for me without it.
We must be able to offer service options for many of our products which is beyond the capabilities of Shopify. Thanks for creating such an awesome app.

Two Cups
United States
Almost 4 years using the app
Edited September 13, 2024

We've been using this app for a few years now and it's has been a game-changer for our cake business. Support is also really helpful.

The Cake People
Australia
Almost 4 years using the app
November 10, 2016

Tech support was very proactive and extremely knowledgeable. They have a strong reputation for good customer support and it shows!

Weatherpods
United States
Almost 4 years using the app
June 8, 2016

Love this app! Just what I needed to customize my products for my business.

Itsinvitation
Canada
Almost 4 years using the app