Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

April 3, 2019

I've been using this app for a while and I recently upgraded to the premium version and ran into some trouble getting the options to show up on my website. I did a chat support session with Harpreet and Rony and my problem was solved on the first try. Thanks for the help!

Hercules Candy and Chocolate Shop
United States
Over 3 years using the app
Shop Circle replied April 4, 2019

Thanks for your review; we're really happy to hear that we could solve the issue you were experiencing in a timely manner. Your website looks great with the options; and your chocolate-dipped treats looks absolutely delicious!

Edited November 29, 2019

Daniel in support saved my day! He was able to get my issues fixed fast. This product works great! Would highly recommend using it!

NSR Tactical
United States
Over 3 years using the app
Shop Circle replied November 29, 2019

Hey there, thank you for the review! We're glad to hear that Daniel was able to help you out and get everything sorted out for you just in time for Black Friday. :-)

We love hearing that you're enjoying our product, and thanks so much for the recommendation! We've got tons of support standing by this weekend for Black Friday, so please don't hesitate to reach out if you need anything else.

April 4, 2013

This is a great App. It help us overcome a lot of issue regarding proudcts and interation with our clients which the standard shopify can't. We like that the file upload funtion and highly recommend any shop owner to use it.

Image Production
Australia
Over 3 years using the app
Edited November 25, 2019

I have been looking for the perfect color options variant work around for our website and I finally found it. Thank you Lawrence for your help in a minor install help. Service is quick and the app runs as exactly as intended. -Stickerbrand

StickerBrand
United States
Over 3 years using the app
Shop Circle replied November 26, 2019

Hi there! We're glad that our Product Options app is meeting your business' needs; we love seeing people use our swatches feature to show their customers true colours of their products.

Lawrence is a fantastic installer and we're glad he was able to assist you! Please let us know if there's anything else we can do to help. :-)

October 23, 2017

I LEGIT COULD NOT RUN MY STORE WITHOUT THIS APP!!!! I run a customizable store so I rely on options for over half of my inventory. Using their app I was able to build a great site ( I get great feedback on it), and their customer service is super committed and fast ( I only ever had to use it twice. thanks, warren!!!!). Please don't ever get rid of this app!!!

Holistic Luxury
United States
Over 3 years using the app
January 3, 2014

Great App, user-friendly and a must-have for our website! It's exactly what we were looking for.

Ayazay Wedding Shoppe
Canada
Over 3 years using the app
February 7, 2019

Most important app on my $1mm revenue store. Premium subscriber for years and great service every time I have had to talk to support

Best Destiny Carries
United States
Over 3 years using the app
Edited November 6, 2017

Awesome app!!! Very easy to use! Very pleased with the quick response to a small issue. Had us back up and running in no time!

Heartys Designs
United States
Over 3 years using the app
June 12, 2018

So helpful when business's have a live chat feature! Parminder was very quick and offered a solution to the problem I had. 10/10

Giftflavors
United States
Over 3 years using the app
July 17, 2014

I just started using the Product Options App for Outrider's Shopify site and ran into an issue copying the code for the "Premium" version. I contacted Bold Apps and they responded immediately and completely solved my issue. Terrific customer service experience, and I would definitely recommend it. Thanks guys! - Jesse

Outrider USA
United States
Over 3 years using the app