Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

January 6, 2021

Bold was a greta help today helping me with the product options app! Especially Nir who also helped with other aspect of the website would recommend

Zzyandco
Canada
Over 3 years using the app
Shop Circle replied January 12, 2021

Thank you so much for the feedback. Very happy to hear that Nir was able to provide great service!

October 12, 2023

Perfect support. thx.

Schaffner Signalisation AG
Switzerland
Over 3 years using the app
Shop Circle replied October 24, 2023

Hello,

We're thrilled to know that you enjoyed our support service. Your kind words make all our hard work and effort worthwhile. Thank you very much for your generous 5-star rating.

We take pride in our customer care and we are happy to see it reflected in your experience. We look forward to continuing to serve your business needs efficiently.

Best wishes,
The Shop Circle Team

September 27, 2016

We are using product options to allow our customers flexibility in the variants that they choose in their gift baskets. We use this on almost every product to allow our customers to choose their favorite scents, or flavors of products to go into the gift box. Thank you so much Bold Apps in helping me create a more flexible customer experience for www.BeautyGram.com
Sincerely,
Carrie

Beautygram
Canada
Over 3 years using the app
December 15, 2019

This app has everything I need, including; many different types of options (e.g. text only field), many display customisations and a robust conditional options feature.

On top of that, customer service is out of this world. Rick and Brysen were extremely patient, empathetic and knowledge when I made some inquires and they were willing to go above and beyond to make sure I my needs were met. Highly recommend BOLD apps based off the customer service alone.

Oz Eyecare
Australia
Over 3 years using the app
Shop Circle replied December 16, 2019

Hi there! Thank you so much for the review; we're glad that our Product Options app has all the different types of options you wanted to see (and hopefully more!).

We're so glad to hear that our customer service specialists were also able to wow you; we appreciate the recommendation very much. Thank you for the kind review, and we look forward to seeing your continued success!

April 10, 2019

Great customer service, documentation, and chat support. They also actually help you if you are having troubles (Challi ;)

Vida-Fuel
United States
Over 3 years using the app
Shop Circle replied April 11, 2019

Hello, thank you again for your review! :-) We're really glad you have found our documentation and support specialists to be great - that's what we strive for. Again, please feel free to reach out with any questions, comments, or anything else! Take care!

November 18, 2013

We have been struggling for 12 years with fairly complicated product options on our websites. "Product Options" by BOLD is the only reason with are currently in the process of migrating our sites to Shopify. This app does exactly what it say it would do and it does it flawlessly. Again, we have been offering items with "product options" for many years and we strongly recommend this app.

Get BOLD :-)

OPINEL USA
United States
Over 3 years using the app
April 3, 2019

I've been using this app for a while and I recently upgraded to the premium version and ran into some trouble getting the options to show up on my website. I did a chat support session with Harpreet and Rony and my problem was solved on the first try. Thanks for the help!

Hercules Candy and Chocolate Shop
United States
Over 3 years using the app
Shop Circle replied April 4, 2019

Thanks for your review; we're really happy to hear that we could solve the issue you were experiencing in a timely manner. Your website looks great with the options; and your chocolate-dipped treats looks absolutely delicious!

Edited November 29, 2019

Daniel in support saved my day! He was able to get my issues fixed fast. This product works great! Would highly recommend using it!

NSR Tactical
United States
Over 3 years using the app
Shop Circle replied November 29, 2019

Hey there, thank you for the review! We're glad to hear that Daniel was able to help you out and get everything sorted out for you just in time for Black Friday. :-)

We love hearing that you're enjoying our product, and thanks so much for the recommendation! We've got tons of support standing by this weekend for Black Friday, so please don't hesitate to reach out if you need anything else.

April 4, 2013

This is a great App. It help us overcome a lot of issue regarding proudcts and interation with our clients which the standard shopify can't. We like that the file upload funtion and highly recommend any shop owner to use it.

Image Production
Australia
Over 3 years using the app
Edited November 25, 2019

I have been looking for the perfect color options variant work around for our website and I finally found it. Thank you Lawrence for your help in a minor install help. Service is quick and the app runs as exactly as intended. -Stickerbrand

StickerBrand
United States
Over 3 years using the app
Shop Circle replied November 26, 2019

Hi there! We're glad that our Product Options app is meeting your business' needs; we love seeing people use our swatches feature to show their customers true colours of their products.

Lawrence is a fantastic installer and we're glad he was able to assist you! Please let us know if there's anything else we can do to help. :-)