Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

November 14, 2013

Amazing customer service! Exactly what we were needing!

DeLaRosa Tactical Holsters
United States
Over 3 years using the app
June 23, 2016

We use this app for custom engraving on our store and it works very well. It was the best we came across to help us figure out image uploads and text options for customers. Would highly suggest!

www.SipDark.com

Sipdark
United States
Over 3 years using the app
October 25, 2018

I used this app to add product personalisation options to my product pages! Truly brilliant app with fantastic support - You receive a response within a day and the whole team are intelligent, friendly and always willing to help!

OfferDropper
United Kingdom
Over 3 years using the app
August 14, 2018

Bold went above and beyond over and over - our theme is little complicated and has snazzy ajax based features requiring a bit more work than the basic install. Lawrence helped install the app into our theme and as little bugs came up, he addressed them incredibly quickly.

We spent some time trying to use free product option apps, and honestly regret wasting the time. Bold Options is THE extra options app to use on shopify, especially considering their incredible customer service and expert dev team.

Thank you so much Bold, thank you Lawrence.

Jamesmichelle
United States
Over 3 years using the app
April 28, 2020

*The BEST product customization app* I thought I reviewed this app already but I guess I haven't! Was on support with Carter and he prompted me to write one so here I am. I've been using this app for a few years and ran in to several issues throughout and the team at Bold are always there to help. I have a ton of complicated options on my shop and they've always been quick to help me fix, troubleshoot, and even customize some of my options for me.

Clive and Bacon
United States
Over 3 years using the app
February 15, 2018

We couldn't run our shop luxerozen.nl without Product Options by Bold! The app gives you all the freedom to mold the options to the needs of your shop. But where it really shines it its customer service department.

I've been in contact with a few people from Bold and they've been more than willing and able to assist with incorporating Product Options into our shop's theme. And whenever we had a problem, Bold had our backs! Special thanks to Shubhneet, you're a rock star!

Rolf
Luxerozen.nl

Allure Rozen
Netherlands
Over 3 years using the app
Edited March 15, 2023

Sehr nützliche App, bietet alle nur erdenklichen Varianten und Optionen an. Dazu sehr guter und hilfsbereiter Support.

VierPfotenPrint
Switzerland
Over 3 years using the app
December 20, 2022

amazing customer support. they hopped in to help me with technical changes to my theme. they were fast and friendly

Empyre Off-Road
United States
Over 3 years using the app
Edited October 21, 2019

Great support team! They always respond fast and answer my questions!

I highly recommend this app to everyone!

Madovar.com Luxury Gift Boxes
United States
Over 3 years using the app
Shop Circle replied October 22, 2019

Thanks so much for the review and the recommendation of Product Options! We appreciate that very much, and are so happy to hear that you're loving our support and our app. Thanks again!

By the way, your custom boxes and inserts are so lovely. And, the 1% pledge to the planet is an awesome initiative!

Edited September 7, 2015

We have just started to use bold product options for all our personalised gifts and event decor. A few problems at the start but bold sorted this out straight away. Looking forward to using this option on the rest of our products soon. We now have all the customisation possibilities that we need.

The installation is tricky as we started it off ourselves but had to get the pros to do it for us in the end. But well worth the fee.

Overall, a decent app for anyone that wants the flexibility of personalisation for their products and easy to use once you get started. So 5* from us!

Nivi Design
United Kingdom
Over 3 years using the app