Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

May 27, 2015

We have multiple products that require additional input from the customer, especially for personalized or customized products. Product Options does require a very detailed and careful setup, But once installed, it works great. Recommended.

Gingersnaps Kids, Inc.
United States
Over 3 years using the app
August 7, 2013

I am SO grateful for Product Options - this app is a lifesaver for me! I can now quickly and easily update options across product types in a matter of minutes, which used to take me hours and hours of manual drudgery. And I'm super grateful for the great service from boldapps (formerly shappify). They made it amazingly easy for me, doing the behind the scenes coding.

This app is definitely a must for any shopify store with multiple product options! Thank you boldapp!

Phydeaux Designs
United States
Over 3 years using the app
February 6, 2014

We have a complicated website that offers personalized items. The Product Options App works great for us! It did not take long to understand how to input my product options. I would definitely recommend this app to anyone.

C. Claire Embroidery
United States
Over 3 years using the app
December 29, 2018

Samuel helped me with the layout of the product options on my new store. Excellent communication and service! Thank you!

Dear Emmaline
United States
Over 3 years using the app
June 3, 2014

This is a great app. It makes adding and managing options very easy!! I would recommend this app to a friend or anyone that is using options in their online store.

Infinity Clock and Decor
United States
Over 3 years using the app
December 29, 2014

Great feature set, even better customer service & company! Highly recommend.

Personalized Pooch
United States
Over 3 years using the app
August 12, 2022

A little pricey for premium, but it does everything that we need. Works flawlessly. Also very kind customer support, great experience with Deelen.

EQUA - Sustainable Water Bottles
Slovenia
Over 3 years using the app
June 30, 2015

This is my first Shopify App Review and I have to say Product Options is a the number one app for my site. I have been using it now for approximately 8-9 weeks. Most of my products are made-to-order with a lot of personalised products, and this app makes it easy for my customers, and looks good doing it.

Bolds customer service was fast & faultless! I had their apps team install Product Options for me, and they had the app installed and working perfectly within 24 hours.
I highly recommend this app & Bold, and i will also be upgrading to the Premium version very soon, as i think it could help me with individual shipping services & pricing.

Thanks!

Black Halo
United Kingdom
Over 3 years using the app
December 17, 2013

ABSOLUTELY THE BEST APP on SHOPIFY!
I don't like to use CAPITOL letters but in this case CAPITOL is a MUST!
I am impressed how easy all BOLD apps are set up. I highly recommend all Bold Apps. The only issue I had was with getting back an answer from the support but if you encounter the same problem please be patient. They will respond and fix whatever issue you may have.
FANTASTIC!
Thank you!

Hockey TRON
United States
Over 3 years using the app
Edited January 28, 2016

Too early to tell how this is going to work for me as I just got it installed. What I did find impressive though is the phone number was published, they answered it, and the person on the other end spoke fluent ENGLISH.

Sad to think that is a noteworthy event in today's America, but it's the reality.

These facts alone compel me to think this is a step in the right direction.

C.

LongRifles, Inc.

Lri Outlet Store
United States
Over 3 years using the app