Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

June 29, 2015

Customer service is great, app is super easy to use and customise!

Ganton
Australia
About 3 years using the app
January 19, 2014

Without this software I wouldn't be able to make my shop a reality. A massive thank you to the bold team for helping me to install this software and it works great.
Anyone looking to expand the product options for your store then use this product well worth the money. I will be back for more products from Bold, once again a big thank you. ;-)

iwin
United Arab Emirates
About 3 years using the app
September 12, 2018

I've been using this app for a few years now and Bols support is always hgelpful (Thank you Guri!)
The app is doing exactly what I need (image uploads, option tied with price variations), it is stable and dependable.

Fine Jewelry by Anastasia Savenko
United States
About 3 years using the app
July 11, 2013

Product Options is a MUST HAVE app for any store that sells customized products or that needs to gather info from the customer at time of purchase. I have used this app in 3 stores that I've built now and love how easy it is to use. I've worked with Ron several times for customer service questions and he has always been SUPERB! He is always kind, is very helpful and always gets back to me in a short amount of time. Service like that and a great app are what have kept me coming back 3 times over.

Great app, great customer service, highly recommended.

Guerrilla Tags ID Systems
United States
About 3 years using the app
March 18, 2013

Was disappointed that Shopify didn't more options and variants until I found product options! Very pleased with "Product Options" app but even more pleased with the service....I am not a programer and opted to have the folks at Shappify (James) install this for me and they even helped me with an extra issue! Wish I had the extra money to get the quantity breaks app they offer but maybe in the future!

Gravel Springs Farms
United States
About 3 years using the app
June 30, 2015

We love this app, we think customer experience is super important and want to make sure ours is top notch - we've tried them all and there is no other app that does it as well as this one

Superlovemerino
United Kingdom
About 3 years using the app
February 14, 2017

This is an excellent addition to any store. It's well thought out, customizable, and easy to use. I'm using it in a way that is a little less straightforward than most (I expect), and it handles my needs flawlessly. Support has always been excellent. Any issues I have had have been resolved quickly and effectively. If this offers the functionality that you need, stop shopping for apps and just get this one.

The Box Of Philly
United States
About 3 years using the app
September 8, 2014

Very useful app! It was a little time-consuming to figure out the liquid updates required (I'd recommend planning to spend 1-2 hours), but the instructions are very clear and I was able to figure out how to do it with very little coding experience.

Craft Beer Hound
United States
About 3 years using the app
January 28, 2015

Amazing app. better than all other products apps. Saves you a lot of coding and developing time. in addition to the wonderful tech support.

New York New York Pizza & Pasta
United States
About 3 years using the app
February 26, 2020

Kelsey was very attentive and supportive with the questions that I had throughout the entire process of designing variants! Love working with Bold!

Fish Bone Rope Tie
United States
About 3 years using the app