Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

May 16, 2020

Rony J was a great help and stayed with me the whole time, when we were working through the issue. Very professional, and knowledgeable. Thanks Rony J!

Artemis Overland Hardware
United States
Over 3 years using the app
Edited October 17, 2018

Problem with an intermittent fault that got sorted... with some efficient helpdesk chat.

Cody was a great help.

Nutshell Cases For Mobiles
New Zealand
About 3 years using the app
July 13, 2020

Nir helped me a lot with many of my issues. The app does most of the functionality I was looking for.

FifthAvenueFurniture
United States
About 3 years using the app
February 24, 2014

Great App. My customers demand Custom text box Options and a clean, easy to read layout. Product Options does the job very well. The staff was excellent and very responsive when I had set up questions. The Admin is very easy to use and they have well thought out videos to help as well. As someone who has had to deal with custom products for years I highly recommend this App.

MyMusicCD.com
United States
About 3 years using the app
April 21, 2016

Excellent product right out of the box. Straightforward installation instructions and seamless setup. Worked first try with a ton of products we sell. Ran into one issue on the install with outdated code references to my theme. No worries, technical service responded immediately and had the problem fixed in 1 business day. Great job.

Premier Wine Cellars
United States
About 3 years using the app
April 23, 2014

Love this app. We sue it on multiple sites and are very happy! Customer service is amazing.

Revolution Jewelry
United States
About 3 years using the app
June 29, 2015

Customer service is great, app is super easy to use and customise!

Ganton
Australia
About 3 years using the app
January 19, 2014

Without this software I wouldn't be able to make my shop a reality. A massive thank you to the bold team for helping me to install this software and it works great.
Anyone looking to expand the product options for your store then use this product well worth the money. I will be back for more products from Bold, once again a big thank you. ;-)

iwin
United Arab Emirates
About 3 years using the app
September 12, 2018

I've been using this app for a few years now and Bols support is always hgelpful (Thank you Guri!)
The app is doing exactly what I need (image uploads, option tied with price variations), it is stable and dependable.

Fine Jewelry by Anastasia Savenko
United States
About 3 years using the app
July 11, 2013

Product Options is a MUST HAVE app for any store that sells customized products or that needs to gather info from the customer at time of purchase. I have used this app in 3 stores that I've built now and love how easy it is to use. I've worked with Ron several times for customer service questions and he has always been SUPERB! He is always kind, is very helpful and always gets back to me in a short amount of time. Service like that and a great app are what have kept me coming back 3 times over.

Great app, great customer service, highly recommended.

Guerrilla Tags ID Systems
United States
About 3 years using the app