Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

March 18, 2013

Was disappointed that Shopify didn't more options and variants until I found product options! Very pleased with "Product Options" app but even more pleased with the service....I am not a programer and opted to have the folks at Shappify (James) install this for me and they even helped me with an extra issue! Wish I had the extra money to get the quantity breaks app they offer but maybe in the future!

Gravel Springs Farms
United States
About 3 years using the app
June 30, 2015

We love this app, we think customer experience is super important and want to make sure ours is top notch - we've tried them all and there is no other app that does it as well as this one

Superlovemerino
United Kingdom
About 3 years using the app
February 14, 2017

This is an excellent addition to any store. It's well thought out, customizable, and easy to use. I'm using it in a way that is a little less straightforward than most (I expect), and it handles my needs flawlessly. Support has always been excellent. Any issues I have had have been resolved quickly and effectively. If this offers the functionality that you need, stop shopping for apps and just get this one.

The Box Of Philly
United States
About 3 years using the app
September 8, 2014

Very useful app! It was a little time-consuming to figure out the liquid updates required (I'd recommend planning to spend 1-2 hours), but the instructions are very clear and I was able to figure out how to do it with very little coding experience.

Craft Beer Hound
United States
About 3 years using the app
February 26, 2020

Kelsey was very attentive and supportive with the questions that I had throughout the entire process of designing variants! Love working with Bold!

Fish Bone Rope Tie
United States
About 3 years using the app
January 28, 2015

Amazing app. better than all other products apps. Saves you a lot of coding and developing time. in addition to the wonderful tech support.

New York New York Pizza & Pasta
United States
About 3 years using the app
April 26, 2022

Amazing customer service, app is easy to use. They install it very quickly and as per instructions.

The Uniform Supply
United States
About 3 years using the app
March 30, 2018

Product options made it possible to add all of my thread colors and actually have a nice swatch chart from which my customers could choose. In addition, I could show swatches of the fabric choices for the garments. The really nice part I can have unlimited variants and can include a lot more detail to give my customers a more informed choice.

One support team member spent almost an entire Saturday going back and forth with me helping to set up my product options. She was very patient and even would send me little videos using my own website to explain how to do something. That was the coolest thing and very helpful

Apparel To Gifts Embroidery
United States
About 3 years using the app
May 2, 2018

Awesome app and the service from all the Bold team is even better! Thanks to Lawrence and Nick for dealing with all my custom requests in such an efficient and friendly way.

Ogham
United Kingdom
About 3 years using the app
January 9, 2018

I have used Product Options for 2 years now (version 1.0 and 2.0). I've installed it by myself as well as had customer support do an install on a more complex theme. All I can say is wow. I am impressed and very satisfied with the features, price and customer support. What more can you ask for? Feel free to check out our site for examples. We use this app with pretty much every single product to offer. Thank you Bold.

Don Orrell Stirrups 2
United States
About 3 years using the app