Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

Edited August 17, 2019

I can't thank Bold Products and Nirav enough for all the help and support they have provided me to help solve a major problem I was facing. I bought this app so I could offer my clients a variety of options when they came to my website to order my fine art work, which is available on fine art paper, gallery wrapped canvas, and aluminum in a variety of sizes, as well as, give my customers the option to order a variety of colors in the matte boards and frames to go with the art! On top of all that, I needed a software that could handle a matrix of pricing and values to each of the options as each option was selected or added to the product order. I needed an app that could handle this complex set of issue now, as well as in the future, as I add more product materials, sizes, and pricing. I needed a very complex yet fluid app that was easy and simple to use on the front end for the customer as well. Nirav, my customer service technician, was so well versed on the back end and so helpful looking at my overall needs and then customizing the app to work for my specific needs. Thanks so much Nirav. You are awesome!

coast fine art works
United States
About 3 years using the app
Shop Circle replied August 19, 2019

Hey there, thank you so much for the amazing review! We love hearing that our apps are meeting our our customers' business needs, and this is no exception!

While there can certainly be a learning curve with the app, our support specialists are always available to walk you through it, and it sounds like Nirav did just that (and more!).

We're so glad to hear that everything was set up for your needs, and I look forward to seeing your artwork once your website is finished being set up. :-)

November 14, 2017

Bold was very responsive today. I felt as though they invested in my issue and got it taken care before the end of day.

Thank you for your help. It's greatly appreciated.

Tina

Bestwelcomebags
United States
About 3 years using the app
April 21, 2020

We use this app to add a custom monogram on some select products in our collection. Works like a charm and customers love to have their products personalized! Bold Commerce also provides a complimentary install service if you should need. In our case, Michael was very helpful in getting this setup properly because of our custom theme. Thank you to the Bold Commerce Team!

Bleusalt
United States
About 3 years using the app
June 4, 2019

The simplicity of this product is what i like the most. Also, Harpreet is very helpful with problem solving!

Spendly
United States
About 3 years using the app
Shop Circle replied June 12, 2019

Thanks for the review; we're happy to hear that you're finding the app easy to use, and that it works for your store! We'll be sure to pass along the message to Harpreet, as well. :-)

I really love your heart and rose rings, by the way!

March 9, 2016

I love the Product Option App by Bold App. Great service for installation and easy to use. It makes our store so much more useful. Thank you team!

Ca B45 Baseball
Canada
Almost 3 years using the app
November 5, 2015

This app is awesome! We are able to create custom fields for a client who is doing customized pet memorials. We had a problem getting the Shopify variants moved above the Product Options custom fields, and Tamer was able to log in to our store and fix the problem for us. The support on this app is outstanding -- they have gotten back to me within 48 hours of contacting them with a problem. We will definitely use this app again!

K 9 Memorials
United States
Almost 3 years using the app
July 19, 2013

I absolutely LOVE the Product Options app!! My customers are able to give me all of their order information as part of their purchase, instead of having to go through the extra step of sending it to me in an email.

SkylandsAndBeyond
United States
Almost 3 years using the app
September 9, 2015

Love it! Easy to use and set up. The options are endless!

Strapped Watch Company
United States
Almost 3 years using the app
May 2, 2019

Product Options has been wonderful for our store, we love the flexibility it gives us. Jonnathan and Sam were very helpful today when I inadvertently made a change the broke the display of our options. Great support when you know just enough to be dangerous!

NIGHTWATCH
United States
Almost 3 years using the app
Shop Circle replied May 7, 2019

Hello! Thank you for the kind words; Sam and Jonnathan are so grateful! We're happy that we go that display issue resolved, but let us know if there is anything else that we can assist with in the future. :-)

May 28, 2020

Naman helped me with setting up the right option for a product it was made stress free and easy with Naman's amazing help Thank you A+ service and highly recommend App

OTP Terrain & Miniatures Off The Print Gaming
Australia
Almost 3 years using the app