Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

Edited August 29, 2017

I subscribe to the premium version and am extremely happy with it. Our shop is all about personalization, and this app streamed line the ordering process. When there are many options, they clutter the product page, but the conditional logic helped me achieve a uncluttered look (visit www.megusattic.com if interested) by hiding options unless the customer wants add-ons. Their customer support is top notch - as good as Shopify support. $20/month is not cheap, but if you need product options app that affects pricing, I suggest that you go with a reliable app with great support. Before this app, I installed a less expensive, similar app, but it frequently went down without notice, and I had to shut down the store every time that happened (if I was lucky enough to notice it). The worst part was spending weeks to set up product options only to re-do it all over again in a few months. It was a nightmare. Go for the best.

Megus Attic
United States
Almost 3 years using the app
May 8, 2017

LOVE bold! The app is just what I needed for my custom accessories. Bold has great support for all of my questions.
emmalyndesigns.com

Emma Lyn
United States
Almost 3 years using the app
July 21, 2017

The product options app is perfect for my store. I needed some help customizing it to better fit my theme and Alexa & MC were awesome to work with. Thank you!

Cut Color Create
United States
Almost 3 years using the app
August 9, 2022

I've been using this app since 2019 and it has been a game-changer for the customizations on my website! Customer service is always helpful and very quick to resolve my issues. Lately, I was having trouble with add-ons disappearing when a customer used a third-party checkout buttons from the cart page, so I reached out to BOLD for help. I forgot to allow them access into my orders to further investigate but Daniel took initiative to look through my code and saw that I was missing some lines of code that made sure add-ons stayed in my cart even with third-party payment apps, so he added it to a duplicate copy of my theme and told me to check it out before publishing. It worked! So quick to resolve an issue with little back and forth! Thank you!!

Jenny N. Design
United States
Almost 3 years using the app
March 18, 2014

Professional consultation, quick assistance, friendly service and a user-friendly description
All I expect from such an app!!!! Thanks alot to the Bold Team!

pi4_robotics
Germany
Almost 3 years using the app
May 25, 2014

This app allows our customers to fully customise their orders in a simple and easy form taking the hard work off us!

Effortless Energy - Performance Nutrition
Australia
Almost 3 years using the app
Edited January 7, 2019

Love this app, makes my life a whole lot easier than if I didn't have it, and keeps my store organized.

Also their support team is great! SAM helped me out with an issue I ran into that was causing me to lose sleep, haha.

Definitely recommend!! d

Mister Lost Bike Shop
United States
Almost 3 years using the app
July 27, 2023

We have the largest selection on options to choose from for purchasing prescription lenses, more than any other website - and it's thanks to this app.

The support is to the point and seeks to quickly resolve any issues. Highly recommended.

Neil @ UseMyFrame.com

UseMyFrame
United States
Almost 3 years using the app
June 4, 2013

Easy to use and excellent support from their staff! Highly recommend this app as it fills a lot of needs the shopify themes have.

Satori Jewelry
United States
Almost 3 years using the app
December 14, 2015

Easy to use, developer installed very quickly.

Alphabottle
United Kingdom
Almost 3 years using the app