Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

April 8, 2013

Fast service, and could not be more FRIENDLY! Such pleasant nice people. Love this app and service!

dembyandsolomon
United States
Almost 3 years using the app
June 29, 2023

Jeff was very helpful. He made a video for me so I can add the product options. I got what I need. Thank you so much! :)

My Sauna World
United States
Almost 3 years using the app
Shop Circle replied June 30, 2023

What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about Jeff motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word.

All the best,
Customer Success Team I Shop Circle

April 20, 2017

Love this app and the amazing support! I recently redid my website and the whole team helped me get it working exactly as I wanted - special thanks goes to MC for going above and beyond what I needed to make my product page looking perfect. Thanks MC and team!

Ruby Love
United States
Almost 3 years using the app
August 12, 2013

We think this app is very easy to use and install and understand.
Also the support is very good.
Also, we would recommend getting the other apps together so that you can combine their features to add some very good upselling usability to your store.
We worried that the app would slow down our store a bit but it doesnt for us and we use 100's of options.
If you worry about compatibility with your theme or other apps just ask first and you will probably get a very quick reply.
PS we really preferred their old name shappify... it was cooler than bold apps.

Barefoot Monday
United Kingdom
Almost 3 years using the app
Edited July 16, 2020

Nir got to the bottom of the problem, and gave me instructions to resolve. Fast and easy directions he knew exactly what was wrong.

WyWires
United States
Almost 3 years using the app
Edited November 19, 2017

The app is the best app out there for options. The swatches are a great addition and make the options look professional.

Yorkvilles
Canada
Almost 3 years using the app
April 13, 2019

Well, we just got started with the app but already have seen a couple up sales. I’ve got several ideas on how to use this app and think it is going to do wonders for us. I can’t want to dig deeper into it over the next few months.

I’ve only had one time I reached out about installation and they were very quick and helpful.

Mk Socks
United States
Almost 3 years using the app
Shop Circle replied April 15, 2019

Thanks for the review; we're glad to hear you're enjoying it so far! Don't hesitate to reach out if you have any questions or comments about the different ways you'd like to use it; we'd be more than happy to assist further.

By the way, I really love the colours of your cashmere dress socks!

November 24, 2017

This is a great app, but most importantly the customer service is outstanding. I highly recommend Bold Commerce. Thank you.

My Favourite Printer
Australia
Almost 3 years using the app
Edited January 5, 2017

It took a little while to get help from support but they have been very helpful fixing some issues for me.

Soothingwalls
United States
Almost 3 years using the app
November 26, 2014

Cargo Bike King is a pure eCommerce site the addition of Bold Apps has allowed us to refine our product offerings of bikes, motors and battery combinations. Without this refinement product choices would be confusing and conversions would be lost. This application is essential to any site selling products, and could be modified for services. I would add that their service has been reliable, and in our book that makes them exceptional.

Cargo Bike King
United States
Almost 3 years using the app