Reviews (2,606)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.
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It took a little while to get help from support but they have been very helpful fixing some issues for me.
Cargo Bike King is a pure eCommerce site the addition of Bold Apps has allowed us to refine our product offerings of bikes, motors and battery combinations. Without this refinement product choices would be confusing and conversions would be lost. This application is essential to any site selling products, and could be modified for services. I would add that their service has been reliable, and in our book that makes them exceptional.
Camila was super duper helpful! Also love the app it's helped me out a ton. Would definitely recommend to any Shopify owner.
Hello there! We're glad to hear that Camila was able to help you out with what you needed, and that you've been enjoying Product Options. :-)
We really appreciate the recommendation, thank you! Please don't hesitate to reach out if you need anything else.
This app is exactly what we needed.
The team at Bold were so helpful - I did needed to contact the support team for some advice, the response came quickly and solved my issue
We are not web developers so we needed something very simple and thats what we got!
All my products on my website need to be personalised and this app does the job. I would be happy to recommend this app.
The product meets our needs. Some difficulties to configure it but I could count on the help of the support. More importantly, the support is excellent. Quick response, they really listen. They have provided a quick and efficient solution every time! And they are very nice. Thanks to Mona and Alina and all the other team members for your kindness and efficiency!
Thank you for your kind review. It is always our mission to meet customer expectations and we are so happy that Mona and Alina were both there to provide you with excellent support. We appreciate the trust you've placed in us, thanks for choosing Bold!
Product Options by Bold Commerce is a fantastic product and the support from bold is fantastic! The Product Options app has greatly improved our customers ordering experience. Well done Bold!
Nir answered my questions quick and efficiently and was very friendly. Thank you - Brilliant service.
Thanks so much for the review; we're glad to hear that our support team was able to get you a quick answer to your question! We strive to offer top-notch support, and are glad to hear that you received it. Please let us know if we can help with anything else. :-)
I highly recommend this app to create options on your site. Alina gave us superb help in any customization. Communication was always clear and she also gave us some helpful tips to optimizing the process. Thank you again! Now our site looks perfect.
Thank you for your review. We are so happy that Alina was able to help you, your site looks fantastic! Thank you for the recommendation!
We've been using Options for years. Although it's not the easiest to set up, the functionality is close to limitless. The support team is usually very efficient and good at what they do.
Hello there! We're glad to hear that you've been enjoying our app for so long. We appreciate the feedback about the setup of Options; we're always looking for ways to improve our apps. However, we're glad to hear that you've been able to successfully set your options up in order to offer a vast amount of customizations to your customers, and use our customer support when needed!
Incredible service. Some reviews say the service is awful and I was anticipating bad service based on those reviews, but I would 100 percent say that this company was incredibly helpful in delivering a great customer service experience.