Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

November 20, 2023

This app adds so much features on top of the native options that come with Shopify. We wouldn't be able to function without it. Their customer support is really good as well whenever you need anything. Alina has been a big help!

Falcon Electronics LLC
United States
Almost 3 years using the app
March 18, 2014

Professional consultation, quick assistance, friendly service and a user-friendly description
All I expect from such an app!!!! Thanks alot to the Bold Team!

pi4_robotics
Germany
Almost 3 years using the app
May 25, 2014

This app allows our customers to fully customise their orders in a simple and easy form taking the hard work off us!

Effortless Energy - Performance Nutrition
Australia
Almost 3 years using the app
Edited January 7, 2019

Love this app, makes my life a whole lot easier than if I didn't have it, and keeps my store organized.

Also their support team is great! SAM helped me out with an issue I ran into that was causing me to lose sleep, haha.

Definitely recommend!! d

Mister Lost Bike Shop
United States
Almost 3 years using the app
July 27, 2023

We have the largest selection on options to choose from for purchasing prescription lenses, more than any other website - and it's thanks to this app.

The support is to the point and seeks to quickly resolve any issues. Highly recommended.

Neil @ UseMyFrame.com

UseMyFrame
United States
Almost 3 years using the app
June 4, 2013

Easy to use and excellent support from their staff! Highly recommend this app as it fills a lot of needs the shopify themes have.

Satori Jewelry
United States
Almost 3 years using the app
December 14, 2015

Easy to use, developer installed very quickly.

Alphabottle
United Kingdom
Almost 3 years using the app
September 8, 2015

The product option app is great. Once installed it runs fairly seamlessly. Allowing our customers to have multiple options above and beyond Shopify's limits is key to our business, and this gets the job done.

Patriot Alliance
United States
Almost 3 years using the app
January 30, 2015

First off, just wanted to say that the customer service and response time in emails back is just 100% excellent with Bold Apps. It's funny how they are Bold apps and we are Bold Shirts! If you can see on our site www.BoldShirts.com we use this app on all our products and it works so good! - another app they have which works really good is the Social Autopilot - plus its free!

boldshirts
United States
Almost 3 years using the app
Edited June 4, 2015

~9/14 This app is AMAZING!
It allows us to offer very 'customizable' products without paying someone to build a custom site!
*The tutorials are very clear.*
...I called the staff several times before buying this app and they were very patient when answering my questions.

6/15 I'm back with more great reviews: Kevin went above and beyond with a quick response and clean-up after a theme change! Thanks!

Ruff Puppies Collars
United States
Almost 3 years using the app