Reviews (2,606)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.
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Challi helped via the chat today, Challi was friendly and although no problems were resolved but he kept me well informed that the problem was being looked into.
Hi there, thank you for the review! We're sorry to hear that we weren't able to resolve your issue via chat; sometimes it requires our app specialists to look further into your store and tackle the issue. :-)
We appreciate your patience during this time, and wish you the best of luck with the launch of your store!
It's better than all the other apps. The support is fast and it just eclipses every other app out there. We're doing custom jewelry and needed a ton of flexibility and features. Nick helped us out in support and answered design and compatibility questions that the other app support couldn't! great experience
We really appreciate you taking the time to leave us a review and sharing your thoughts, plus all the kind words! We're so glad to hear that Nick was able to steer you in the right direction with support and questions answered, as well as compatibility constraints.
We're glad we could give you such a great experience, as that's what we strive to do! We look forward to seeing your continued success, and are happy to help with anything else we can in the future!
I subscribe to the premium version and am extremely happy with it. Our shop is all about personalization, and this app streamed line the ordering process. When there are many options, they clutter the product page, but the conditional logic helped me achieve a uncluttered look (visit www.megusattic.com if interested) by hiding options unless the customer wants add-ons. Their customer support is top notch - as good as Shopify support. $20/month is not cheap, but if you need product options app that affects pricing, I suggest that you go with a reliable app with great support. Before this app, I installed a less expensive, similar app, but it frequently went down without notice, and I had to shut down the store every time that happened (if I was lucky enough to notice it). The worst part was spending weeks to set up product options only to re-do it all over again in a few months. It was a nightmare. Go for the best.
LOVE bold! The app is just what I needed for my custom accessories. Bold has great support for all of my questions.
emmalyndesigns.com
The product options app is perfect for my store. I needed some help customizing it to better fit my theme and Alexa & MC were awesome to work with. Thank you!
I've been using this app since 2019 and it has been a game-changer for the customizations on my website! Customer service is always helpful and very quick to resolve my issues. Lately, I was having trouble with add-ons disappearing when a customer used a third-party checkout buttons from the cart page, so I reached out to BOLD for help. I forgot to allow them access into my orders to further investigate but Daniel took initiative to look through my code and saw that I was missing some lines of code that made sure add-ons stayed in my cart even with third-party payment apps, so he added it to a duplicate copy of my theme and told me to check it out before publishing. It worked! So quick to resolve an issue with little back and forth! Thank you!!
Professional consultation, quick assistance, friendly service and a user-friendly description
All I expect from such an app!!!! Thanks alot to the Bold Team!
We have the largest selection on options to choose from for purchasing prescription lenses, more than any other website - and it's thanks to this app.
The support is to the point and seeks to quickly resolve any issues. Highly recommended.
Neil @ UseMyFrame.com
This app allows our customers to fully customise their orders in a simple and easy form taking the hard work off us!
Love this app, makes my life a whole lot easier than if I didn't have it, and keeps my store organized.
Also their support team is great! SAM helped me out with an issue I ran into that was causing me to lose sleep, haha.
Definitely recommend!! d