Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

July 13, 2023

Just want to thank Alina from shop circle/ bold products. Have had a issue on going for quite some time, She had it sorted in a day. Very good communication and super easy to deal with!

Thanks Alina

Aeon Giftware NZ
New Zealand
About 3 years using the app
October 12, 2015

Thrilled to have found your app. We were really struggling to find a solution that would work with all the different types of products we carry that required personalization and additional shipping charges. Thank you!

Project Nursery
United States
About 3 years using the app
June 27, 2014

We built our whole belovedpaperie.com website on this. If you want to see a site that streches Product Options to the max check it out. We chose this app because we needed nested dependencies (options based on previous options).

We sell paper products and the quantity of invites you choose plus the various options changes the price.

My only request would be a copy function.

Beloved Paperie
United States
About 3 years using the app
Edited August 17, 2019

I can't thank Bold Products and Nirav enough for all the help and support they have provided me to help solve a major problem I was facing. I bought this app so I could offer my clients a variety of options when they came to my website to order my fine art work, which is available on fine art paper, gallery wrapped canvas, and aluminum in a variety of sizes, as well as, give my customers the option to order a variety of colors in the matte boards and frames to go with the art! On top of all that, I needed a software that could handle a matrix of pricing and values to each of the options as each option was selected or added to the product order. I needed an app that could handle this complex set of issue now, as well as in the future, as I add more product materials, sizes, and pricing. I needed a very complex yet fluid app that was easy and simple to use on the front end for the customer as well. Nirav, my customer service technician, was so well versed on the back end and so helpful looking at my overall needs and then customizing the app to work for my specific needs. Thanks so much Nirav. You are awesome!

coast fine art works
United States
About 3 years using the app
Shop Circle replied August 19, 2019

Hey there, thank you so much for the amazing review! We love hearing that our apps are meeting our our customers' business needs, and this is no exception!

While there can certainly be a learning curve with the app, our support specialists are always available to walk you through it, and it sounds like Nirav did just that (and more!).

We're so glad to hear that everything was set up for your needs, and I look forward to seeing your artwork once your website is finished being set up. :-)

November 14, 2017

Bold was very responsive today. I felt as though they invested in my issue and got it taken care before the end of day.

Thank you for your help. It's greatly appreciated.

Tina

Bestwelcomebags
United States
About 3 years using the app
April 21, 2020

We use this app to add a custom monogram on some select products in our collection. Works like a charm and customers love to have their products personalized! Bold Commerce also provides a complimentary install service if you should need. In our case, Michael was very helpful in getting this setup properly because of our custom theme. Thank you to the Bold Commerce Team!

Bleusalt
United States
About 3 years using the app
June 4, 2019

The simplicity of this product is what i like the most. Also, Harpreet is very helpful with problem solving!

Spendly
United States
About 3 years using the app
Shop Circle replied June 12, 2019

Thanks for the review; we're happy to hear that you're finding the app easy to use, and that it works for your store! We'll be sure to pass along the message to Harpreet, as well. :-)

I really love your heart and rose rings, by the way!

October 16, 2023

I have been using this app for several years. It works perfect for my cake and cupcake topper business. Customers like to personalize their orders with colours, size, name and age. Bold Product Options app is easy to use which saves me valuable time.

Cake Time and Celebrate
Canada
Almost 3 years using the app
Shop Circle replied October 24, 2023

Hi there,

We're absolutely thrilled to hear that you've been finding Bold Product Options a perfect fit for your cake and cupcake topper business! It's such a boost knowing it has been part of your journey for several years.

We're especially happy to know that our app is playing a role in helping your customers personalize their orders while saving you some valuable time. After all, part of our mission is to create a smooth and efficient experience for both business owners and customers.

Thank you so much for taking the time to leave this awesome review. Your continued support means a lot to us!

If you ever need assistance or have any questions or suggestions, please don't hesitate to reach out. We're always here to help.

Warm regards,
The Shop Circle Team

March 9, 2016

I love the Product Option App by Bold App. Great service for installation and easy to use. It makes our store so much more useful. Thank you team!

Ca B45 Baseball
Canada
Almost 3 years using the app
November 5, 2015

This app is awesome! We are able to create custom fields for a client who is doing customized pet memorials. We had a problem getting the Shopify variants moved above the Product Options custom fields, and Tamer was able to log in to our store and fix the problem for us. The support on this app is outstanding -- they have gotten back to me within 48 hours of contacting them with a problem. We will definitely use this app again!

K 9 Memorials
United States
Almost 3 years using the app