Reviews (2,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.
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A hearty thank you to Ryan and the rest of the team who worked so swiftly to remedy an issue for me when I changed to the Impulse 2.0 theme! The pricing for add ons / gift wrap wasn't displaying in the cart until the customer went through the process of checking out. It was fixed promptly and with excellent communication throughout.
Thank you for the kind review. We are so happy that Ryan and team were there to help you. Thank you for choosing Bold!
Great app that provides a much-needed and very useful function for shopify. Support is unparalleled - responsive, fast and effective. I elected to have them do that template changes for me (it's relatively complex) and they were quick and spot-on.
Today, I received assistance from a helpful individual named ALINA. She was very accommodating and took the time to understand my needs. In addition, even though I am not proficient with computers, she successfully assisted me in correcting issues with my shop, which was no small feat.
I definitely recommend this app, the customer service is very helpful, they help fast and are very friendly and efficient!
The options needed some customization and improvements, the customer support was quick in resolving all the concerns.
Cheers to Dylan for all the help!
This app has all the features needed if you sell personalized or custom items! Had some issues getting it running smoothly on my particular theme, but Paul reached out and made sure everything was taken care of in a very timely manner. Great customer service and great app --- THANK YOU!
Sukh and Rony helped me resolve an issue quickly on my product options. I made some adjustments to an existsing option and left in some faulty conditions. Thank you Rony for for getting my options fixed
This is a great app. Does exactly what I need for.
If you plan on doing Product Options, this is the app you need to get. Super-intuitive interface (although it does time-out if you're working on a long option list, so save often!), excellent customer service, and very powerful. Forget creating matrices of different options. Just create the options, select the products you want it applied to, format any conditional logic (if you need it), and BAM, you're done. You can apply these options across hundreds of products at once. Also, as an added benefit, you can link options to real products, which is how most of our options are setup. AMAZING!
We wanted to add a disclaimer to a specific product and have the buyer agree to it before the item can be added into the shopping cart, and Product Options allowed us to accomplish this, saving us the costs of customization. Their short how-to videos were very helpful and using the APP was no-sweat at all. Support is also great. Quick turn-around on emails and very nice and friendly staff. Highly-recommended app!