Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

June 8, 2020

I am using this app for my cake store. First day in and with the help of Rony my first option is set... Thanks so much Rony for all your patients with an absolute novice. Much appreciated...

Cakesolicious
United Kingdom
About 2 years using the app
June 4, 2021

This is probably the most useful app on Shopify. The option menues that are available for configuration are great. What I like most about Bold Product Options is the support SUPPORT TEAM - awesome guys & girls. Jeff from the support Team did a great job to help my problem come to life. helped me in many circumstances when I had questions or encountered a problem. Thank you very much!

Black Trident® - Special Purpose Gear
Austria
About 2 years using the app
Shop Circle replied June 8, 2021

Appreciate the review. Passed along the kind words to Jeff, and the team.
Thanks for choosing Bold.

December 27, 2018

Great app, had some recent issues and Harpreet took care of it right away for me via live chat! great support!

Grafixpressions
United States
About 2 years using the app
August 24, 2015

Great App for adding options and alternatives to your product. One great advantage is the flexibility in being able to select which products you want to alter. Easy to set up and easy to follow instructions.... Excellent...!!

Door2doorcratehire
United Kingdom
About 2 years using the app
January 11, 2019

I had to access the chat function for an issue that we were running into. Sam , Rony and Harpreet were very helpful in resolving my issue!

Wonder Eyewear
United States
About 2 years using the app
May 6, 2014

Easy to use; provides limitless variants. Pretty useful app. Big plus, the staff is very friendly and helpful, I couldn't have asked for a better welcome party. I'm excited to keep toying around with it's customization features.

Get it!

Cha-O-Ha Design Co.
United States
About 2 years using the app
November 29, 2017

Not only does the Bold App function great but the team at Bold helped me through every question and issue I had, even with other Apps! They responded promptly and were really professional! Highly recommend this app!

Thefranciscanstore
United States
About 2 years using the app
July 21, 2016

Thank you Bold Friends!! I was so excited to find that the Options app could do what I needed to do with additional customizable options - each with its own associated price! When I encountered challenges with the Installation - Bold was helpful, polite, and resolved all issues in less than a few hours time - If the need arises for another Bold product - I will not hesitate - these folks know what they are doing and how to treat their customers!!!! Thank you so much Bold!!

Joyofwings
United States
About 2 years using the app
December 18, 2017

After a year and a half of trying to work with big companies with bigger promises, we gave Shopify a shot. Thanks to the helpful Product Options app, we were able to include some very complex variants on our eStore for our customizable projects. I wasn't alone in making this happen either. I worked with a highly attentive team leader and a couple very talented developers to manipulate the Product Options code to make it do what I needed it to do. If this app doesn't do what you need it to do out of the box, just talk to the Bold team. They'll take great care of you!

Flywheelpromotions Com
United States
About 2 years using the app
March 13, 2015

Great app.. wish it synced everyday instead of once a week, but you can request a sync 'out-of-turn' once you've added new items :)
Tamer and the rest of the support staff are friendly and accommodating for sure.

MAD LABS GEAR
Canada
About 2 years using the app