Reviews (2,613)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

July 21, 2016

Thank you Bold Friends!! I was so excited to find that the Options app could do what I needed to do with additional customizable options - each with its own associated price! When I encountered challenges with the Installation - Bold was helpful, polite, and resolved all issues in less than a few hours time - If the need arises for another Bold product - I will not hesitate - these folks know what they are doing and how to treat their customers!!!! Thank you so much Bold!!

Joyofwings
United States
About 2 years using the app
December 18, 2017

After a year and a half of trying to work with big companies with bigger promises, we gave Shopify a shot. Thanks to the helpful Product Options app, we were able to include some very complex variants on our eStore for our customizable projects. I wasn't alone in making this happen either. I worked with a highly attentive team leader and a couple very talented developers to manipulate the Product Options code to make it do what I needed it to do. If this app doesn't do what you need it to do out of the box, just talk to the Bold team. They'll take great care of you!

Flywheelpromotions Com
United States
About 2 years using the app
March 13, 2015

Great app.. wish it synced everyday instead of once a week, but you can request a sync 'out-of-turn' once you've added new items :)
Tamer and the rest of the support staff are friendly and accommodating for sure.

MAD LABS GEAR
Canada
About 2 years using the app
March 3, 2014

The Product Options App is an amazing application. Our promotional business involves an enormous amount of variants. Before we found this app we were unable to execute an easy and true way for our customers to order customized product online without having to pay big money for a web designer to step in and develop/design a unique platform for us.....and......I am very fortunate and happy that I found this application before dedicating close to $20,000 to this local website programmer, which was the amount quoted to us to do so. Awesome work Bold Apps you guys rock!. I am truly blown away by the simplicity, user friendly customization and creative aspects which this app offers for the ordinary user. I recommend this application to anyone and everyone who want to bring their online store to new heights!

X-it Corporate
Canada
About 2 years using the app
Edited January 8, 2015

The product options app has been perfect for my needs! I've been using it for about a year and the support that comes with Bold Apps is absolutely amazing. I wish all customer service out there was on their game as much as this crew. They are so responsive and helpful, I could not recommend any of their apps (and the support you will receive) more highly!

***Review update January 8, 2015***

Once again, I feel the need to write a review about the custom service from this company. Their customer service and technical support is BEYOND COMPARE, online and otherwise. I had a tricky problem when upgrading from the basic Product Options to the premium version (because this app is awesome, duh) and they responded and fixed everything for me in no time! Love them!

Scotti Cline Designs
United States
About 2 years using the app
March 7, 2018

Great support. We had some issues on our end during the setup but Lawrence was amazing to work with and exceeded our expectations! Highly recommend this product and the team behind it.

Isense Sleep
United States
About 2 years using the app
January 24, 2014

This is a great App and works perfectly.

meblingbling
United States
About 2 years using the app
June 23, 2016

Application is first rate and so is the service. Recommend wholeheartedly. We are so impressed with Bold apps we are using several in our store and are looking to have their expert team do some API programming for us in the near future.

Advantage Mailboxes More
United States
About 2 years using the app
May 14, 2020

I needed help logging onto the app and Carter and Miranda took care of it right away. I went from frustrated and ready to delete to excited to try it over a 15 min chat session. These guys did a good job in handling a old grouchy semi computer literate guy. Thanks again!

Hells Canyon Designs
United States
About 2 years using the app
Edited October 17, 2023

Works great for customizing options! We use this as a jewelry brand for our customized pieces. We really love the many styles to create option sets and love that we can have some hidden when needed. It really helps create a better user experience for our customers. And, they have great customer service for our specific questions about configuring options. Jeff was a huge help with getting our questions answered, and fast!

Zoe Lev Jewelry
United States
About 2 years using the app