Reviews (2,614)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customizable products, especially for complex options like engravings and upgrades. It supports unlimited product options and sets, uses conditional logic for a better user experience, and allows for bulk updates. While there is a learning curve, the app is reliable and the support team is praised for their quick and effective responses, often providing custom solutions.

July 27, 2017

Support after installing is incredibly awesome! We opened a ticket for an item which we couldn't fix, and Bold fixed it for us in absolutely lighting fast time. And guess what, they even improved my listing without even we bringing it up to them! 5 stars for going extra mile, Thank you Warren and Bold team

1p Sg
Singapore
About 2 years using the app
October 21, 2015

I installed this app initially with the basic product options and was very impressed with it. I paid to have the code implemented for me, it took a couple of days and I received a nice email confirming it had been done. My requirements grew and I upgraded to the advanced version. Again, I had the code implemented and it was quick and painless. Another nice email.
From a functionality perspective, I sat through the video and refreshed my memory by watching it again a few months on. It's logical, easy to use and looks pretty good on the site too. I'm looking forward to getting my teeth into the additional functionality the advanced version offers.
One thing I'm really excited about it having the ability for customers to upload an image. Can't wait for this function to go live on the site.
I would definitely recommend this product.

2by2 Creative
United Kingdom
About 2 years using the app
April 28, 2014

Great App. Quick installation and friendly service. Would highly recommend!

Darby*Cards
United States
About 2 years using the app
Edited June 3, 2020

Great app, it has really helped us by being able to offer custom engraving to our customers. Samantha from Customer support was extremely helpful and quick to resolve an issue we were having.

ETRNL
Australia
About 2 years using the app
Edited January 17, 2019

Worked with Shubhneet, Nir, Ankur & Nicholas - helped me with some things I wasn't understanding. great support. issue fixed in minutes. the team is incredible.

VapeMeet
Canada
About 2 years using the app
February 4, 2014

This app is amazing!!!!!!!!!! I can't thank you guys enough. It works perfectly and is exactly what I needed. Brilliant. You rock!

Sweet Stitch N
United States
About 2 years using the app
December 8, 2016

I have tried working with three other web developers and made no progress on my project. With three days of my time and the help from Bold's awesome support staff I am ready to launch a new kit allowing the customer to use product options to create their personalized kit.

Park Avenue Mercantile
United States
About 2 years using the app
March 22, 2018

By far the best Product Options app available on Shopify! Customer service is second to none and the team was very patient with all of our requests for customizing the app to fit our store. The feedback from our customers has been amazing and we are extremely happy with all of the changes that we, at first, didn't think was possible with Shopify!

Fueltech Usa
United States
About 2 years using the app
July 2, 2016

The Bold App allowed us to provide our customers with the custom options we were looking for. I love this app but more so, I love the support we received from the Bold Team in pulling it all together. Thank you Bold Team

Head 2 Hoof Shop Ltd
Canada
About 2 years using the app
August 15, 2017

I initially had some issues with this app given my Parallax theme that I'm using but MC helped me all the way through each of them AND fixed them for me. Thanks so much MC you are extremely helpful!

Geofilter Giant
United States
About 2 years using the app