Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

March 11, 2014

We're using Shopify as an online ordering solution for local restaurants. Production Options allowed us to create topping add-ons necessary for many menu items. This was a must have feature that was super easy to integrate. Thanks Bold Apps!

Carry Norfolk
United States
About 2 years using the app
April 13, 2020

Priyanka with customer support has showed exceptional support and has me excited to be a bold customer. Extremely fast support!

BDHomeDecor
United States
About 2 years using the app
February 26, 2019

Good Customer Service and fast response to my issue.
They knew was need to be done and did it very quickly.

ITA Sports Shop
United States
About 2 years using the app
Edited March 8, 2023

I would absolutely recommend this app!!
We have loved using the Bold Product Options app along with our Shopify store. It has given us the ability to add additional options for products to our website. It has been great to make the shopping experience better for our customers.

The customer service is always great. Deelen helped me figure out the issue we were having and walked me through step by step on how to fix the issue. They continued to help me even though I didn't know what I was doing and made sure our store was running correctly.

Dan has also been fantastic. He reached out to me when I stated that there were things I would change about the app and he has helped make sure those changes were made.
I am so thankful for the support they provide.

Patriot Station
United States
Almost 2 years using the app
Edited November 29, 2018

Rony Guri was ABSOLUTELY AWESOME and very patient with me. They took the time to help me address the issue and he FIXED it. :)

Happy Customer.

Raye's Mustard
United States
Almost 2 years using the app
March 26, 2014

Great app. Easy to use, premium is way to go, upsell option alone is worth the price. +++

Skater's Edge Source for Sports
Canada
Almost 2 years using the app
January 17, 2018

Extremely helpful. I got stuck with some dynamic pricing and was helped straight away - when it got even more difficult for the technician I was moved to Tier 2 and problem solved. Shubhneet and Lawrence thanks for your help!

Almacustomdesigns
Australia
Almost 2 years using the app
October 25, 2016

Amazing app! Installation was a little hard but still understandable.
Had some problems with the site after installing but the amazing support team has been very responsive and fixed the problems asap!
Thanks to Garrett & Alexa!

Tech Warehouse My
Malaysia
Almost 2 years using the app
March 10, 2015

So far, so good! This app is doing exactly what I needed it to do!

Precision Draw
United States
Almost 2 years using the app
Edited November 22, 2019

BOLD is a great company. We sell high end furniture and needed a way to present custom options to our customers. After a lot of research we decided on BOLD Options and they’ve been great to work with. The software is easy to use and their support is great... highly recommend!

Club Furniture 2017
United States
Almost 2 years using the app