Reviews (2,619)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for managing complex product customizations, particularly for personalized items with multiple variants. Its features, such as conditional logic and bulk updates, are noted for their efficiency and versatility. The app is recognized for its reliable performance and excellent customer support, including responsive live chats and tailored code adjustments, making it a crucial tool for expanding and customizing product offerings.

Edited January 17, 2019

Worked with Shubhneet, Nir, Ankur & Nicholas - helped me with some things I wasn't understanding. great support. issue fixed in minutes. the team is incredible.

VapeMeet
Canada
About 2 years using the app
February 4, 2014

This app is amazing!!!!!!!!!! I can't thank you guys enough. It works perfectly and is exactly what I needed. Brilliant. You rock!

Sweet Stitch N
United States
About 2 years using the app
December 8, 2016

I have tried working with three other web developers and made no progress on my project. With three days of my time and the help from Bold's awesome support staff I am ready to launch a new kit allowing the customer to use product options to create their personalized kit.

Park Avenue Mercantile
United States
About 2 years using the app
March 22, 2018

By far the best Product Options app available on Shopify! Customer service is second to none and the team was very patient with all of our requests for customizing the app to fit our store. The feedback from our customers has been amazing and we are extremely happy with all of the changes that we, at first, didn't think was possible with Shopify!

Fueltech Usa
United States
About 2 years using the app
July 2, 2016

The Bold App allowed us to provide our customers with the custom options we were looking for. I love this app but more so, I love the support we received from the Bold Team in pulling it all together. Thank you Bold Team

Head 2 Hoof Shop Ltd
Canada
About 2 years using the app
August 15, 2017

I initially had some issues with this app given my Parallax theme that I'm using but MC helped me all the way through each of them AND fixed them for me. Thanks so much MC you are extremely helpful!

Geofilter Giant
United States
About 2 years using the app
February 4, 2020

A very useful app and support team are super responsive. Thank you, Dylan for such amazing support.

LiveOakMed.com
United States
About 2 years using the app
April 2, 2013

Shappify is great and I believe essential to any business which targets the customers' directly, makes their products more unique than ever.

As a Personalized Arabic and Hindi necklace and bracelet supplier, this app was just too essential for me.

Once purchased and installed, the service I received was faster than I ever expected it to be.

I am impressed :) LOVE Shappify

DAHABO
United Kingdom
About 2 years using the app
October 2, 2015

We needed a solution that would allow our customers to customize some products. We also needed to increment the pricing when customization was selected, and hide the customization fields if customization wasn't selected. This is the ONLY solution in the store that met all of our needs!

In case you're looking at other options, let me save you some time. I first tried adding line item properties myself but after a couple days wrestling with the code I concluded my time was too valuable. Next I explored some of the cheaper store apps for adding custom fields to a product. It took a while to integrate an alternative app with our skin and it was only after I was done that I realized that the app wouldn't impact the products price. In fact, while some of the other custom option apps support conditional relationship for option visibility, this is the only app that will also impact product pricing.

The Bold team offered to install this app for a nominal fee and while they promise a 2 day turn around I was up and running the very next morning. App does just what we needed, and the simplified variant management is a wonderful bonus. Highly recommend.

Seattle Derby Brats
United States
About 2 years using the app
February 13, 2020

Bold is the best app for offering custom options to your customers. It can be so overwhelming and confusion for you and your customers. The different options and conditional logic feature make building customer options easier for your customers - and that's what we all want! What makes Bold even better is the customer service, Samantha and Rony were so quick and efficient to help me with my request. Highly recommend this app!

SaddleStitches
United States
About 2 years using the app