Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

January 17, 2018

Extremely helpful. I got stuck with some dynamic pricing and was helped straight away - when it got even more difficult for the technician I was moved to Tier 2 and problem solved. Shubhneet and Lawrence thanks for your help!

Almacustomdesigns
Australia
Almost 2 years using the app
October 25, 2016

Amazing app! Installation was a little hard but still understandable.
Had some problems with the site after installing but the amazing support team has been very responsive and fixed the problems asap!
Thanks to Garrett & Alexa!

Tech Warehouse My
Malaysia
Almost 2 years using the app
March 10, 2015

So far, so good! This app is doing exactly what I needed it to do!

Precision Draw
United States
Almost 2 years using the app
Edited November 22, 2019

BOLD is a great company. We sell high end furniture and needed a way to present custom options to our customers. After a lot of research we decided on BOLD Options and they’ve been great to work with. The software is easy to use and their support is great... highly recommend!

Club Furniture 2017
United States
Almost 2 years using the app
September 5, 2015

We haven't done a ton of work with this app yet, but so far it's the only thing that has provided a simple and accurate way to solve a problem we had been having for a while. The monthly price tag is a bit tough to swallow, but I'm hoping that it proves itself worthwhile in the long run. We tried to do the liquid set-up ourselves, but got stuck toward the end. We opted to have one of their team members install it for us. They were quick, courteous, and offered further help if we need it. Great customer service! I would definitely recommend this app, as well as the team behind it!

Him Clothing
United States
Almost 2 years using the app
Edited March 4, 2019

With more than 350 products that have multiple options... this has application has been a total lifesaver! Thanks, Bold!

Kilnfrog Com
United States
Almost 2 years using the app
April 30, 2019

Bold Product Options worked like a charm for what we needed on our site. We tried several different apps prior to Bold (simply because of the price), but going with Bold is worth it! Top notch customer service (Rick, Nick, Marty, and Val are rockstars!) and just the ease of the app interface surpasses the others. If you're contemplating if this is the right app for your commerce site, just give it a try and you'll be convinced.

the k+k project
United States
Almost 2 years using the app
Shop Circle replied May 4, 2019

Thanks very much for the review! We're so happy to hear that our support superstars were able to help with any questions or issues you had. Let us know if you need anything else, and best of luck with the relaunch of your store!

August 11, 2022

Not only is the app really great, but the service is absolutely incredible. Nicholas helped me on multiple occasions with code issues with a previous app and due to a custom theme. He went above and beyond my expectations and delivered everything in record time. I highly recommend using this product.

MosterMoster
Denmark
Almost 2 years using the app
May 5, 2016

This app has been great so far. It was a little daunting to get all the options set up at first, but I quickly got the hang of it. Being able to have conditional logic has helped clean up the look of my website and makes it much simpler for my customers to customize their products. When I have needed to contact support I have always received quick and friendly replies. MC has been great to work with! I would like to see a couple of options added, but overall it has everything you could need. I definitely recommend this to anyone who offers customization!

119 Gift Co
United States
Almost 2 years using the app
April 24, 2018

Fantastic App AND Support Team. We are so happy using this app. Very easy to setup and use. When we needed a more complicated effect added, Cole @ Bold was there to help us on two different occasions. He was super friendly and helpful. We highly recomend this app!

Jamboo Studios
United States
Almost 2 years using the app