Reviews (2,606)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customization capabilities, especially for products needing personalization like engravings. It's praised for its user-friendly interface and versatility, suitable for managing diverse product options. Merchants appreciate the responsive customer support, which offers custom coding help, enhancing usability. The app supports conditional logic and handles numerous product variants effectively, ensuring smooth integration with Shopify and reliable performance. Continuous updates improve compatibility and responsiveness, making it ideal for businesses focused on made-to-order products and complex configurations.

December 6, 2016

Fantastic app!! The support team is great! I needed a few changes and they were quick to reply and more than willing to help. The options are endless. Highly recommended!

Jardin Flowers
United States
Almost 2 years using the app
November 18, 2013

Just an update:
I upgraded to the premium service when it came out a few weeks ago,,, and I'm in love. The ability to list several price options for one item, and have them link back to something in my shop, is exactly what I would have asked for on my app wish list. Product Options was great before, and now it's just perfect.
THANKS GUYS!

Original Review from May, 2013:
This app is the reason I decided to open my shop with Shopify. I spent a good week searching providers, and using free trials. For my products, I needed the detailed customer input section. No other provider seemed to have that, they all wanted me to have a "send me an email after you purchase with your details" text or JUST a comment box. No thanks, that doesn't look professional. Product Options is EXACTLY what I was looking for. This app will be used on every item that I sell.
Thanks - It's really a dream come true! :)
Melissa
bellaartista.myshopify.com

BellaArtista
United States
Almost 2 years using the app
September 23, 2014

Really good app, does exactly what its meant to do. Great support with the installation on liquid theme for us

3Dom Wraps Store
United Kingdom
Almost 2 years using the app
Edited September 6, 2018

The product options app is by far the best app on the market for this type of functionality. Very intuitive to use and easy to learn quickly. Very affordable and reliable app since most business rely heavily on its function. Separate from all of that, the best part of the app is the ongoing support and availability from the team. Brenden and Guri on chat support are basically my saviors as they have helped with immediate needs. They get very involved and helped implement and fix the options and conditions I could not figure out. This company is top notch and widely used. Support Team is awesome and quick to respond and escalates issues as needed. Thanks again team. Highly recommend!!!

Island to East Side
United States
Almost 2 years using the app
March 28, 2018

Oh wow, this app is a game changer, and the support is so good. I have been helped so much by shubhneet, very quick responses and always happy to help. Thanks very much

Swanky Collection
United Kingdom
Almost 2 years using the app
November 7, 2016

Great app, and excellent service! The Bold team is fantastic to work with - great communication, fast turnaround, very skilled in order to provide solutions to a variety of needs. Highly recommend this app and others from Bold.

Forbes Products
United States
Almost 2 years using the app
February 7, 2020

Great app which works far better then all the other product option apps we've tried. We had a few small problems with integrating into our theme but Paul & Jericho from bold support have sorted them out quickly without any issues.

Fantail Cricket
New Zealand
Almost 2 years using the app
October 7, 2019

Appears to be the only app that allows you to offer custom options in upsells. Camila was super helpful too!

Golden Rule
United Kingdom
Almost 2 years using the app
Shop Circle replied October 8, 2019

We're glad to hear that Camila was able to help you out with your questions about Product Options! It's great to see that you're offering custom options in your upsells, as well. Your custom name jewelry is stunning!

June 23, 2021

The Support on this app is crazy good. Recommend 11/10...............................................

Papasplatz
Germany
Almost 2 years using the app
Shop Circle replied June 24, 2021

Appreciate the review. Contact our Customer Support Team anytime, we're always happy to help. Thanks for choosing Bold.

September 18, 2019

Excellent customer service and great addition to our shop. We highly recommend using Bold Product options.

Meadow Lane Monograms
United States
Almost 2 years using the app
Shop Circle replied September 19, 2019

Thank you so much for the recommendation! We're so glad to hear it's been a great addition to your shop - that's exactly what we hope for when our merchants install our apps. :)

Your embroidery is beautiful, by the way!