Reviews (1,075)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance store functionality and customer engagement by allowing customers to visualize custom designs, which helps increase conversion rates. It features a versatile and comprehensive set of tools that integrate well with existing workflows, supports various customizations including template saving, and is user-friendly. The app is also praised for its reliable performance and exceptional customer support, with a responsive team that often exceeds service expectations.

May 6, 2021

Great App ! The bulk configuration is very efficient. It may be improved with import/export templates and with drag and drop text fields on the customization. Great support too.

OLT SAS
France
6 months using the app
September 24, 2020

The app is exactly what we need for our client with a lot of customization needs! Thanks product personalizer team!

Polsinelli Company Store
United States
7 days using the app
November 10, 2022

Application complète permettant un haut degré de personnalisation répondant à la majeure partie des besoins en personnalisation de produits.

personalize.fr
France
7 days using the app
September 27, 2021

Customer service was amazing , Shamsuddin Rony replied very quickly and solved all my issues. Happy customer

Companion Collection
United Kingdom
7 days using the app
October 27, 2021

the app performs as promised some very complex configurations for the common user but everything is correct at the time of use, I only had a problem when using with another app but in technical support they gave me an alternative at the time

Captiva Containers
United States
7 months using the app
November 25, 2020

We have only just started testing this app but so far am extremely impressed. Shahariare has been so helpful and has made the install process super easy! This app allows our customers to personalise their product live on screen - which is fantastic!

PDSA Pet Store
United Kingdom
7 days using the app
August 5, 2020

Apps works mostly as intended, albeit with a few minor bugs here and there. But the customer service is pretty perfunctory and subpar.

Cincha Travel
United States
6 months using the app
October 12, 2022

We use this to personalize products that people purchase. We offer personalized premium gifts and without this app it would have been very hard to deliver on the intended experience. We searched many apps before we landed on this.
Not only this app is the most advanced one, the customer support team has also been amazing, fast and they go the extra mile to answer your needs. Highly recommended.

WonderHaus
United States
6 days using the app
February 23, 2022

Excellent product, support at the highest level, very satisfied!!!!!!!!!!!!
Excellent product, support at the highest level, very satisfied!!!!!!!!!!!!

neonartUA
Ukraine
6 days using the app
April 18, 2021

Of all the apps I've tested on the shopify app store. The support on this one is 0/5, it's the worst support ever. They answer once a week, activate the chat once a week. I don't recommend you

LIKE A STAR
France
5 months using the app