Reviews (1,094)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.
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On paper this sounds like a good app, but its difficult to use and there is no support from the development team.
Hi, We have improved our support. You will get better customer experience service now.
I recommend this app for stores that offer customization/ personalization of products in their store. I didn't give the 5 stars because there is a learning curve with this app that I find isn't user friendly. When asking for help via live chat a response is provided quickly. If you have the time to learn how to use the app it definitely adds value to shop.
Great app , easy to manage. Great support if you need one. Hope will never run into issues and dont be able to resolve ;-)
Awesome product, very flexable. No other plugin I have looked at has the same flexibility as this plugin. 100% Recommend!
good app, only suitable when managing few products. it will be better if the product is divided into 2 types of group images, 1 low quality for preview and 1 high quality for print download
We are happy to let you know that we have introduced two types of personalized image output for every product configuration.
The product is great but the customer service is the best part of this app, they go above and beyond. If you ever have any issues, they are always available on chat and will fix anything in minutes. Thanks for the work guys.
Very valuable app but has glitches time to time, our customers are complaining about product personalizer being inconsistent and unstable.
Hi, Thanks for your valuable review. We have sent instruction to solve the issue. Please check your email.
This app is very in-depth with a lot of amazing features to achieve almost any kind of product customization that you require. Not only is the app amazing, but so is their support team. Their team was a huge help to getting our customization setup properly. Can't thank them enough. Highly recommend this app, you won't be disappointed!
Please check your app now. There is no stability with your app. So how can our customers experience and buy?
Thanks for taking the time to review. Our server got attacked by DDOS repeatedly by some culprits. We had done what to be done. Due to the external attack of a huge spam load towards our server, they were able to slow down it for a couple of hours. They tried from multiple IPS. We have taken all technical measures suggested by the server team and finally detected all the IPS and block them by Cloudflare. Hope you understand our situation
Had some setup issues that I needed help with and some update wishes. Contacted support and they help me right away with making the layout as I wanted. My best recommendations.