Reviews (1,094)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

January 13, 2023

had several issues with this app, and support keeps blaming the theme. I changed theme 3 times - issues still persist

issues are happening in the cart, these issues are triggered when one or more products are added:
-no items in cart even if I added items
-items in cart do not update when new product is added
-items that other people customized appear in my cart, items that I did not customize

Jry Engraver
Philippines
7 months using the app
Zepto Apps replied January 13, 2023

Your site seems to have become static from the Shopify server. It seems a Shopify Bug. Please contact Shopify support.

February 25, 2022

The App works flawless with many clever features and effective ways to multiply a template and put it over different products. But i have to take a moment to especially appreciate their quick, professional, kind and hard working support. They speak perfect english, take their time, help with everything patiently and are just good, hard working people who appreciate you as a customer, which i am very thankful for! So: Thank you guys, keep up the great work! You helped us a lot ;)

Element of Gods
Germany
8 days using the app
July 12, 2018

This app is amazing!! It offers so many customization options, it was perfect for my needs. There were issues along the way and the customer service was excellent. Always a response within a few hours and always a solution! I'd recommend this app wholeheartedly!

Sassy Squirrel Ink
United States
8 days using the app
August 12, 2022

If you need to personalize products, in mass, then this is the App to use! We have worked with a number of personalization tool and Product Personalizer is the only one we found that provides the ability to apply a personalization template across 100s to 1000s of products. Their support is very responsive and the tool is straight forward to use.

Vitag
United States
8 days using the app
Edited July 2, 2020

Great app!

Numan was very helpfull assisting me to set up some specific changes on the interface that ended up improving the UX for my customers.

Don't hesitate and give it a try folks, you won't regret!

CMX Graphics
Brazil
8 days using the app
August 4, 2023

I've tried 5 other product personalizer apps before finally settling on this one. It is by far the easiest to use, and provided good capabilities to customize for my needs. I did reach out a couple times for help and they responded with everything i needed within 24hrs. Would recommend.

Conway + Banks Hockey Co.
Canada
8 days using the app
March 8, 2022

This app is fairly sophisticated, so I initially was concerned that I wouldn't be able to get it to look and work the way I like. But after watching Zepto's videos, and a little bit of their customer service (which is excellent by the way), I was up and running, confident I could get the results I wanted without too much struggle. Thank you so much, Zepto team, for a great product and great customer service!!!

anthonyzambai
United States
7 days using the app
March 20, 2022

This has been a great app for personalizing product for customers in real time. The support from them has been great as well.

AVDC INK
United States
7 days using the app
May 6, 2021

Great App ! The bulk configuration is very efficient. It may be improved with import/export templates and with drag and drop text fields on the customization. Great support too.

OLT SAS
France
6 months using the app
September 24, 2020

The app is exactly what we need for our client with a lot of customization needs! Thanks product personalizer team!

Polsinelli Company Store
United States
7 days using the app