Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization options, such as fonts, colors, and emojis, and its ability to let customers visualize products before buying. It's user-friendly, integrates well with existing workflows, and is suitable for all technical levels. The responsive customer support and lack of per-order fees are also major positives, enhancing merchant profitability and satisfaction.

October 14, 2021

Wow, this app will not only put your products on a more, fully flexible level, the support team in place will make sure your system is set up and optimized for success. I'm very happy with the level of service from the team and the quality of their product. There are minor glitches here and there that are easily ignored given the fact that the system is building a higher level of professionalism for you. I'm so thankful for this app as I've needed something like it for a while now.

A&A Jewels Co.
Canada
22 days using the app
November 5, 2020

Product Personalizer has dramatically improved our product personalization experience for our customers! We are extremely happy with the app.

Mission Mercantile
United States
22 days using the app
December 8, 2021

Being a web novice, I got stuck on the configuration process a few times. Luckily, every time I reached out to the support team through their live chat, and they quickly responded and my problems were resolved within minutes. I highly recommend this app.

The Personalised Stationery Company
United Kingdom
21 days using the app
July 13, 2023

I tried a few product personaliser apps and this one is by far the best I found. It was pretty easy to set up and has tonnes of personalisation options to choose from.

I was especially impressed with the help provided by the app staff. I emailed a few times about styling the app to fit within our design and they were always polite and responsive.

Zepto is the perfect addition to our client's store.

Harper Collective
United Kingdom
21 days using the app
September 18, 2022

Thank you so much for customer support, they will actively help you with your problems when you ask them for help. The only thing I'm not happy with this plugin is that it affects my website speed.

SKYLOONG
Hong Kong SAR
Over 1 year using the app
December 11, 2020

Great app, it was kind of hard to understand at first, but I got used to it pretty quickly. Also, very helpful customer support

Posterque
Lithuania
20 days using the app
May 18, 2020

We have just started using this app and it has everything we need. The greatest thing about this app is the support. I have had to reach out to support several times now with our initial setup and Numan is a huge help.
It might take 24 hours for Numan is get back to you but when he does he is tremendously nice and very helpful. I hope you don't need too much support but if you do Numan has you taken care of.

Bellemonde
United States
20 days using the app
November 29, 2021

Really good team of developers who always help. Thanks so much for helping our team with our customisation. Support is always pretty quick & speedy too. The feature works really well with our theme too. No complaints at all. Piyal Biswas, Shamsuddin Rony & Al Amin Khan are great!!

Mediformlondon
United Kingdom
20 days using the app
June 29, 2020

Awesome application. Just started using it and it's exactly what I was looking for in a customization app. There are a couple bugs and some desired features but I sent them an email and hopefully they can get it fixed. Great app all in all.

CustomKitties
United States
20 days using the app
June 11, 2021

Très bonne application et support !
Je trouve juste dommage le tarif qui reste un coup chère pour une application pas 100% automatisé avec un POD !

Sportcase
France
20 days using the app