Reviews (1,075)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance store functionality and customer engagement by allowing customers to visualize custom designs, which helps increase conversion rates. It features a versatile and comprehensive set of tools that integrate well with existing workflows, supports various customizations including template saving, and is user-friendly. The app is also praised for its reliable performance and exceptional customer support, with a responsive team that often exceeds service expectations.

October 26, 2021

We're trialing this app and so far so good. Good support from both Al Amin and Shahariare, who both were very quick to respond and went above and beyond to resolve the issues we were having.

Ale Weston
United States
4 days using the app
June 13, 2022

It's a great app, but it does take quite a lot of time to set up if you want to make it perfect. The support team are really good and reply fast, they help guide you through the process.

Venna
United Kingdom
3 months using the app
January 21, 2017

Good app and good and fast support.

One area for improvement could be bulk editing though. Would make the process much faster =]

Adrienharper
Australia
3 months using the app
June 23, 2022

App is working well in our store so far and the support team is very helpful. They walk us through with the hurdles we encountered during setup.

Happy Style Co
United States
4 days using the app
October 13, 2021

I'm still in the process of setting this app up (I have a lot of products with a lot of different options) but so far I'm really excited with what I'll be able to achieve with it and how much time it will save me in the long run! The support team have been so patient and helpful to me when I need tweeks and my silly questions answered!

Tops by Tash
Australia
3 days using the app
Edited December 4, 2021

I thought this app was a good choice, but it blocks the ability for customers to use a discount code -- something they don't disclose. Found this out during a major promo. I was told by their support to install another app and that would fix the problem. Nope. Worked fine at first and then stopped working, No fix from support. No help. Just a runaround and bunch of excuses.

Forked Again
United States
3 months using the app
August 12, 2021

Great app, packed with useful options. Once installed, it already adapted to my theme almost perfectly. I only needed a very few, minor tweaks and the developer was very fast and responsive in making them.

Signage Art
United States
3 days using the app
Edited October 4, 2021

Provided quick help with monogram fonts. Solved my issue quickly and provided accurate support to correct problem

Threadart.com
United States
3 days using the app
September 20, 2020

The app does what it should, the live chat, however, does a lot more customers are appreciated Thank you very much, I haven't regretted the purchase

CapFam D
Germany
3 days using the app
December 23, 2022

I love Zepto and the support team are amazing. I created a second site and asked them to copy all of the personalisations across. They did this perfectly within 24 hours. I highly recommend this app.

pet-tags.com.au
United Kingdom
3 days using the app