Reviews (1,091)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization, especially for personalized items. It supports various product types with features like image and color libraries, multiple image swatches, and live previews, improving customer engagement and satisfaction. The app is noted for its user-friendly interface, reliability, and exceptional customer support that quickly addresses issues.

October 27, 2021

the app performs as promised some very complex configurations for the common user but everything is correct at the time of use, I only had a problem when using with another app but in technical support they gave me an alternative at the time

Captiva Containers
United States
7 months using the app
August 5, 2020

Apps works mostly as intended, albeit with a few minor bugs here and there. But the customer service is pretty perfunctory and subpar.

Cincha Travel
United States
6 months using the app
October 12, 2022

We use this to personalize products that people purchase. We offer personalized premium gifts and without this app it would have been very hard to deliver on the intended experience. We searched many apps before we landed on this.
Not only this app is the most advanced one, the customer support team has also been amazing, fast and they go the extra mile to answer your needs. Highly recommended.

WonderHaus
United States
6 days using the app
February 23, 2022

Excellent product, support at the highest level, very satisfied!!!!!!!!!!!!
Excellent product, support at the highest level, very satisfied!!!!!!!!!!!!

neonartUA
Ukraine
6 days using the app
April 18, 2021

Of all the apps I've tested on the shopify app store. The support on this one is 0/5, it's the worst support ever. They answer once a week, activate the chat once a week. I don't recommend you

LIKE A STAR
France
5 months using the app
October 10, 2021

Loved the app very much and it solved my problem just like that, so I don't need to hire a guy for the development.. Also the support is great and they can solve you anything...Cheers to Al Amin Khan

MENA Hadoro Paris
United Arab Emirates
6 days using the app
May 24, 2023

The set up wasnt 100% intuitive for me but the video help section is very good and even when I had a few issues after that - the online help has been absolutely brilliant and very prompt. Better than any other app i've dealt with recently.

Rachel Jackson
United Kingdom
6 days using the app
March 8, 2022

I used this app to set up customization options for a series of mugs that comes with multiple variants. I found this app perfect for my needs, pretty easy to use, and flexible enough to achive the results I wanted. I asked for help to the support team a couple of time; they've been really fast and professional. I recommend it.

caribushop
Italy
6 days using the app
March 23, 2022

Nice app. The interface needs improvement. But works great for simple personalizations options, easy to configure.

aurora-huisdieren
United States
6 days using the app
Edited June 13, 2019

I have been using the app for quite sometime now and I have yet to master it. It's a great app but I've had problems with the app and communicating with the customer service is not that easy at first. But now, Saifullah replies to my emails and have solved my problems. Thank you! I wish our communication will continue to be fast and easy!

Private Storey
Philippines
5 months using the app
Zepto Apps replied June 13, 2019

Thanks for taking time for review. Creating new product is a feature that you have activated. Please alter that . More details have been sent to your email.