Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for adding branded reviews to their websites, praising its ease of use, simple design, and seamless integration with Shopify themes. While some wish for easier embedding, the features and widgets are appreciated. The customer service is commended for quick and efficient problem-solving. The app is free and easy to import from the last review app, making it a game-changer for online shopping due to its intuitive interface and authentic reviews.

April 15, 2021

I had the best customer service experience by the developers of this app although I'm on the basic free plan. Really good app that is user-friendly it really caters to what we needed.

newARTmix
United States
Almost 2 years using the app
HulkApps.com replied April 15, 2021

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

Edited July 21, 2020

Great experience - super fast customer service. The reconfiguration was seamless and completed within hours of submitting the request for assistance.

Dress 2 Dazzle
United States
Almost 2 years using the app
HulkApps.com replied July 21, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

November 11, 2021

The product review app is fantastic but what is even more fantastic is the support crew at Hulk Apps. Sanjay and the crew are AWESOME and quick to help with any of your problems. In fact, I use a few other apps from Hulk Apps and this is a big reason why I selected the Product Reviews App by Hulk Apps. The crew at Hulk Apps should be giving lessons to their competition on how to handle customer service!

The Trophy King
Canada
Almost 2 years using the app
HulkApps.com replied November 12, 2021

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

Edited July 7, 2022

I downloaded the app over a year ago and I've been so impressed with their support. When placing the code on my pages (Streamline template) I couldn't get the reviews to look how I wanted them to. They worked with me until I got exactly what I wanted. When my template was updated to shopify 2.0, they helped me make the necessary adjustments. I also noticed that the app is not heavy and didn't slow down my site loading speed. If you're looking for a review app--this is a great one!

DiversityBeans.com
United States
Over 1 year using the app
HulkApps.com replied October 12, 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

Edited October 24, 2020

I used this app to help me import my customer product reviews from my Etsy store to my Shopify store. Ms Abhilasha took me through the whole process with very clear and comprehensive instructions on how to do all that. I had a pleasant experience interacting with Ms Abhilasha and am very happy with how my product review pages look now. I highly recommend this app.

underabroomtree
Singapore
Over 1 year using the app
HulkApps.com replied October 26, 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants.

We're very happy to hear that you were able to get an awesome experience from Abhilasha, one of our great specialists!

If you face any issues with Shopify, feel free to reach out to us for professional help!

January 7, 2019

It is a good APP. Customer service has been really good. An awesome free app with great support! I recommend this app.

NANPIPERHOME
China
Over 1 year using the app
HulkApps.com replied March 8, 2019

Thank you for recommending us to other merchants, We are lucky to have your support. :)

Edited September 6, 2020

Helped me adjust the app so that it can be in my language, the developers took the time to set it up just like I needed to and they were quick to respond.
Even after problems I had with the app, I asked for their help last night and they are already on it as of today's morning. That is some superb attention, and they really know how the code works and interacts with the platform.

Deminsa
Mexico
Over 1 year using the app
HulkApps.com replied September 3, 2020

Thanks so much for the kind words, and please let us know if you need anything else! We are always standing by to help. :)

Have a beautiful day!

April 14, 2021

The app works fine. It´s simple and easy to setup and use. I issued a ticket for some layout and design details I wanted to change and they were able to modify everything well and fast. I really recommend this app for those looking for something practical and efficient!

Mihwa Cosmetics
Mexico
Over 1 year using the app
HulkApps.com replied April 15, 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Edited October 23, 2021

Very easy to install and use. I love that I can send my clients who purchase offline to a direct product page for them to review. Support is also very helpful and responsive. Would definitely recommend!

Mel Boteri
United States
Over 1 year using the app
HulkApps.com replied March 30, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if you need anything else! We are always standing by to help. :)

Have a beautiful day!

February 13, 2020

This app did exactly what we needed it to do and the customer support is fantastic! The help desk helped me solve a user error issue quickly and easily. Thank you!

Elevate Your Awe
United States
Over 1 year using the app
HulkApps.com replied February 13, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Reviews with photo app! We're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!