Overall rating Based on 122 reviews
I use this app so my customers can come back and leave feed back on product they've purchase. We'll long story short i'm just getting a lot of feedback so im able to leave you guys 5 stars I love how they can leave their feedback and come back with updates at later date. also I can repost their feedback at anytime not right away AwesomeSauce lol
Thank you for bringing a smile to our faces. :)
What a great app! As most apps we use from Hulk, this one is awesome! Reviews on the product level are very important, and the fact that we can review/accept this is mission critical to avoid trolls!
Well said! We are thrilled that you loved your experience with our apps; thanks for leaving us such a wonderful review.
Althoguh it taking some time, the team is really helpful to fulfill my need. Much apprecaited for their hard work!
Thank you for appreciating our team's efforts :)
The app is perfect I recommend it.
The support service is amazing they solved my problem with the language in the action button and only in 1 day.
definitely 5 stars
Thank you :) We really appreciate your feedback.
The Fab Shoppers
Many thanks for the professional servcie from the team, they help me alot in customise the app to suite my theme. The team is the best support team I have came across in Shopify App.
I made a few times changes in the app, but the team is so patient that willing to help me to solve all the problems.
I give 5 stars for their service and app.
Aww :) We try to give our best to each one of you! Our exceptional team works really hard to get this response. So thank you from the bottom of my heart.
Victorian Rose Needlearts
The team had my app and running in no time at all. This is a great feature for my shop! You do have to contact them by email and give them a bit, but they are very helpful.
We are sorry you are experiencing an issue. Can you please contact our support and we'll help resolve any issues you may have. We respond to all tickets usually within 4 hours.
Our apps are free but we do have ongoing support available. We just noticed that you sent a ticket 28 minutes ago but is blank - https://nimb.ws/YHsQxS - please follow up with some additional info and our team will help get any issues resolved for you.
Once we do, I kindly request that you update your review be more accurate :)
The app just didn't work. And no support at all. Being my staff account for over 1 week but no activity. Just a waste of time :(
Hey Dr. C,
Sorry for the inconvenience. We are having someone look at this. Unfortunately, the ticket was assigned in our internal project management system but was missed by the developer.
We apologize for any inconvenience but would appreciate a chance to make this right. As you know, stuff (S***) sometimes happens. :)
But we are here and ready to help.
Bethany Blue Shop
Great app. It will help me with sales. Just this moment, there seems to be a problem with the approving of the review.
Hi there, we insist you reach out to our team on email@example.com for any assistance on this matter. Thank you for your support :)
The reviews form look good but the reviews not showing up on the product page when the page omes up. They show up only after 1-2 minutes. Is there a way to fix that?
They should show up on page load. Can you please contact our support team and we'll help get this resolved for you? Sometimes there are JS conflicts within a theme that could cause this and we are happy to take a look at this for you.