Bold Upsell ‑ True upsells! , 1,564 reviews

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited February 26, 2016

We have 2 apps from this company and both are incredibly glitchy (sometimes they work, sometimes not), and customer service never answers their phone or returns their calls, so getting anything fixed takes a very long time. We've had to change our sales more than once because the apps won't work & we can't get anyone to help us in a timely manner.

Sometimes the offer popup worked and sometimes it didn't, and it confused some of our customers when it didn't so we had to service them over the phone which defeats the purpose of the app (we probably lost sales from it).

I'd recommend going elsewhere because this hasn't been a great experience.

4salon
United States
Time spent using app: Over 1 year
November 30, 2013

Wish I could keep using Bold Apps, but it looks like I'm going to have to look for a new option. Need something reliable, and cutting out on black friday is pretty much the opposite of reliable.

Red Rocket Farm
United States
Time spent using app: Over 1 year
November 29, 2013

It's a great Ap - and never let us down .......BUT IT'S STOPPED WORKING LAST NIGHT!! RIGHT ON THE START OF OUR XMAS SALES!!

Error Reads:
"Fatal error: Uncaught exception 'Exception' with message 'Application not defined: Product Discount' in /home/bold/app_common/db_connect.php:26 Stack trace: #0 /home/bold/discount-app/init.php(18): require_once() #1 /home/bold/discount-app/login.php(13): require_once('/home/bold/disc...') #2 {main} thrown in /home/bold/app_common/db_connect.php on line 26"

Hope you guys get this fixed immediately as a lot of Stores are going to loose thousands otherwise!!!!

Broome Pearls Jewellery | Online Shop | Broome Pearl Pendants|Broome Pearl Earrings | Broome Pearl Rings | Freshwater Pearl Jewellery | Diamond Engagement Rings | Wedding Pearl Jewellery
Australia
Time spent using app: About 1 year
November 29, 2013

Failing during the biggest weekend of the year when its needed most. Gives this message and stopped doing upsells....

Fatal error: Uncaught exception 'Exception' with message 'Application not defined: Product Upsell' in /home/bold/app_common/db_connect.php:26 Stack trace: #0 /home/bold/upsell_app/init.php(18): require_once() #1 /home/bold/upsell_app/login.php(13): require_once('/home/bold/upse...') #2 {main} thrown in /home/bold/app_common/db_connect.php on line 26

The Accessory Pro
United States
Time spent using app: Over 1 year