Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
October 24, 2018

We looked around for a long time to find an app that did everything we needed. After using 3 or 4 different ones we finally discovered Inkybay Product Customers. This app offers loads more features than the others, and the inbuilt quantity breaks tiered pricing option means we could remove another app we were paying for!

Its sleek and easy to use, has more features than I have had time to look at yet, but the very best thing about this app is the support. Rashed is a master at sorting out problems quickly. I emailed him at 2am UK time, and by the time I woke up at 9am he had sorted out the problem, and emailed me a response of how to avoid running into the same issues again.

Would definitely recommend!

www.tmerch.co.uk

Tmerch.co.uk
United Kingdom
Time spent using app: 2 months
October 18, 2018

Looked for a long time to find an app that did every we needed. We came across this app and it did most of the requirements. However once installed the developers were always on hand for questions and small changes that worked better for us. Really helpful staff and app now does everything we needed it to. Amazing. Thanks Guys

Bar Blades
United Kingdom
Time spent using app: 3 months
Edited July 15, 2022

This app will be used to set the tone of our services. Without this app Build-A-Bonnet couldn't be. The experience and assistance from beginning until now has been magnificent and we truly believe it will remain. The support staff has been beyond helpful. They've addressed any and every concern and request within 24 hours. I am truly amazed and at a lost for words. We read prior reviews, but I feel one has yet to exaggerate the amazing service, support, and pluggin as a whole. Thank you all at Inkybay/Product Customizer for everything. We look forward to a lifetime relationship. Build-A-Bonnet Team
www.buildabonnet.com

Build-A-Bonnet
United States
Time spent using app: Almost 2 years
September 27, 2018

This is just what we have been looking for in an online design tool. Seem a little overwhelming and complex at first, but after a little awhile it becomes pretty easy to maneuver through the admin. The support by the staff is second to none. They are always there with a a solution, fix or workaround. HIGHLY recommended!

thesignsource.net
United States
Time spent using app: 5 months
September 26, 2018

A great app , it is what i need , the inkybay team help us more to solve problems . Support it ........

ASTONPRINT
China
Time spent using app: 7 months
Edited September 20, 2018

Excellent support and the design studio work really well for what we have. Thanks guys for your help

10Minutetee.com
United States
Time spent using app: 10 months
September 12, 2018

This app is complex, and I mean that in the best way possible. Our needs were complex and it covered just about everything and more. Anything we couldn't achieve with the oem app, the inkybay team was eager to help shape and customize the app to work perfectly to our needs. Support is timely, they always follow up through email, and are extremely receptive to your desires. If you're out there fishing for an app that allows customers to customize your product, look no further. Be prepared to read up on the guides provided and don't be afraid to ask their team question. Rashed Lemon was a god send and always had an answer or video for me to watch that would teach me even more about the program. Seriously, I'm not just talking this up to talk it up; our company spent years trying to build what this team had already mastered. Best customized product app on shopify.

Isolator Fitness
United States
Time spent using app: 12 days
September 4, 2018

The product design app is very extensive and has everything it takes to personalize the products !! Not entirely unimportant, the suport is really great, via the chat direct contact with someone who helps you to solve problems, settings and change!

Printsucces
Netherlands
Time spent using app: 10 months
August 7, 2018

I highly recommend InkyBay and I'll tell you why.... I've wasted a lot of time with FOUR other APPS that cannot product the dedicated service the technical team at InkyBay provides. Installation is fast. Support is LIVE during their business hours and ANSWERS are immediate! With other APPS, my requests were ignored, unanswered and left my theme in a mess when uninstalling. I've been in business over 35 years and online for 25 of that time. I'm telling you that InkyBay is where you need to be as a Shopify owner selling products for customizing. They are there EVERY STEP of the way with you as you learn and their 14 day trial period is much more than enough time, adequately, for you to learn the Dashboard and what's expected. I plan on carrying them with me as I grow.

The App does what it says it will do AND MORE. It's JUST what I was looking for and I wish I had found them much sooner!

Urban Stitch Press
United States
Time spent using app: 4 months
July 25, 2018

This product is so versatile and capable of so many things, it is a bit intimidating at first. My advice is to just jump in and get your feet wet. The support staff is, HANDS DOWN, the best of any application I have ever used. They helped me with 5 different issues, all my fault, in the course of a day and had everything running beautifully. They are fast, efficient, and extremely friendly. There is no better customization application for Shopify, I have tried them all! Best of all, with this application, you can download the designs as a vector file, perfect for us since we do engraving, vinyl, and CNC work as well as print work. Thanks for everything guys, You have earned a permanent customer!

Woodshed Gifts
United States
Time spent using app: Almost 2 years