Inkybay ‑ Product Personalizer , 197 reviews

Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
November 10, 2021

Amazing live chat, Mehedi and Rash Lemon returned back to the office late Sunday night local time, to resolve my go live website problem. Fix it in no time, highly recommend this add on, best response time ever!

Time spent using app: About 1 year
EFOLI, LLC replied November 11, 2021

Thank you so much for your valuable review and recommendation.

October 18, 2021

This app is incredible and they have the best customer support ever! Taylor fixed all my request perfectly and did an amazing job! Would Highly recommend !

CustomLit Sign Store
United States
Time spent using app: 22 days
October 14, 2021

We use the app to create customizable products and it works really well. The best thing about Inkybay Product Customizer is the tech support. They get the issue resolved quickly. Quality company.

Meridian Student Planners
United States
Time spent using app: Over 2 years
October 4, 2021 The team at Inkybay are particularly conscientious and dedicated to making sure our website does exactly what we need it to do. They are fast and reliable, and know what they are doing. They also make sure they understand our issues fully before acting on them. Our last provider of a similar service made us feel like an inconvenience, and their answers were short and often unhelpful - but Inkybay is NOT like that at all. They welcome our support questions, and they make us feel like we are in safe hands. And their app is brilliant. It has been carefully developed with a deep understanding of their customer's diverse, but printing-focused needs. Highly recommended.

The Photographer's Toolbox
Time spent using app: About 2 months
EFOLI, LLC replied October 5, 2021

Thank you so much for your insightful review. We are really glad to know that you fund Inkybay and our support is helpful. Once again, thank you so much for your recommendation.

August 31, 2021

The team at inkybay is the best custom service team that I have experienced on this app. We have a pretty complex customizer we are building and they were helpful with every step of the way. They are responsive, quick acting, and make sure the customer is satisfied with the result. HIGHLY RECOMMEND

Blank. Farm
United States
Time spent using app: Over 1 year
August 25, 2021

thank you very much, patience. reply quickly, will test and use it. enjoy this app, hope will be better.

Time spent using app: 3 days
June 11, 2021

Great customer service. We're in Ohio and can have a live chat with customer support anytime of the morning to work through requests. This software, backend, and frontend wise is significantly better than everything else on the market. Don't even think about the others.

Splattergoat Grip Tape
United States
Time spent using app: 5 months
June 9, 2021

This app is simply amazing. The amount of customization this app provides is limitless. Everything is easy to use and you can fully customize the app to fit your store. On top of the app being great, the support team is very good as well. They are always there to answer questions. They even made a tutorial video specifically for me that helped with my setup. If your company sells custom products, this is the app for you!

JerseyBird Customs
United States
Time spent using app: About 1 year
June 2, 2021

Over the past two weeks I've had great communication with the Inkybay support team. They've been very helpful and made several changes and improvements based on my input. The backend can feel a bit clunky at times but every problem I've had has been tackled by support, usually within minutes, and the app gets better with each suggestion. The english is good enough but some menus might seem confusing at first glance. I can definitely recommend it, as long as you're prepared to work with this great support team to achieve a custom solution that works perfect for you.

Time spent using app: About 1 year
EFOLI, LLC replied June 3, 2021

Thank you for your thoughtful review. We are glad to know that you found our support helpful. Thank you for your suggestions. We improve and adding new features to our app regularly based on merchant's suggestions, like you. Thank you again for using Inkybay.

May 22, 2021

This plug-in right after the install has a great amount of customization options to get your site built! For our specific business model, allowing many customization options, we did come to certain areas where the vanilla settings didn't cater just right. However, the Inkybay support team has been a great help in adjusting minor details and providing affordable pricing for more specific development. So far, we've been able to get each function as needed for our business!

Primetime Colors
United States
Time spent using app: About 1 month
EFOLI, LLC replied May 23, 2021

Thank you for providing your valuable review. Glad to help you to meet your business needs.