Reviews (2,747)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient integration of Shopify sales data into QuickBooks Online, minimizing manual entry and errors. It handles large transaction volumes well and offers flexible sync options, including historical data for accurate tax reporting. The app is noted for its regular functionality updates and user-friendly interface after initial setup. Exceptional customer support is frequently highlighted, with staff members like Sherwin, Nick, and Ben praised for their responsiveness. Additionally, its cost-effectiveness and premium features at no extra charge make it a competitive choice.

June 14, 2019

A1 for Customer service. Got an answer after 2 minutes only. Connect well between shopify and Quickbooks. When there's trouble, it's easy to notice and do the necessary adjustments.

Rituels - Rasage Traditionnel et Soins de la Barbe
Canada
Almost 2 years using the app
Intuit replied July 2, 2019

Thanks Rituels for the great review! Our customer champions are glad to help your store quickly syncing with QuickBooks Online. We're happy to help out at anytime!

Reach out to marketing@onesaas.com if you'd like to have your business featured on our website and social media platforms.

Edited June 20, 2023

Karol was excellent tonight! Fixed a account - import issue very quickly. This is a great reliable app.
They continue to offer outstanding support. Quick and easy to fix the little things. Thanks Ben. Great Job!

Whalen's Speed R&D | Whalen Tuned
United States
Almost 2 years using the app
May 17, 2022

does a good job keeping my data organized with Quickbooks Online. Sherwin in customers service did a great job making sure I understood and helping me out.

Wild Waters Soapery
United States
Over 1 year using the app
September 21, 2022

Great Support by Dean. Very responsive and helpful. Provided a few issues i had with our sync and the issues were found and addressed.

NeuronMocap
United States
Over 1 year using the app
November 3, 2022

I am new to this App. Had some issues with exporting orders but Rom helped me to fix them. Great experience.

Beau Lake
Canada
Over 1 year using the app
October 18, 2021

I installed this app last week to help sync my sales from Shopify to Quickbooks. I was missing 2-3 transactions so I contacted client service for help. Rominik was amazing and not in a harry to hang up and go to the next costumer. He stayed online until we fixed the problem. He's explanations were perfect and clear. I was able to fix everything with his help. I highly recommand this app to sync Shopify with QBO. Thanks again Rominik for making this chat so enjoyable!

Bubulle et Jujube
Canada
Over 1 year using the app
July 25, 2019

I needed help to move to the new Onesaas platform and re-link all my apps, I was assisted by Marck who was very helpful, he did it all for me, explained things as we went along, highlighted things to look out which will need addressing in the not to distant future and answered all my questions with ease. No doubt the other people at Onesaas will be just as helpful but ask for Marck.

Kamae
United Kingdom
Over 1 year using the app
Intuit replied August 2, 2019

We are glad to be of service Kamae ! Marck is pleased to solve any issues and get you up and running. With your apps connected by OneSaas, you can get back to business.

We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing marketing@onesaas.com to get this started.

May 11, 2023

Dean was absolutely fantastic providing a resolution to our issues. The app is OK and its free so actually its OK.

High Performance Polymer
United Kingdom
Over 1 year using the app
May 26, 2021

A bit confusing to navigate the set-up on your own, so definitely reach out to the chat support for help. Ronnie was a godsend in helping me make sure I got all the fields populated the way I needed to. Thanks Ronnie!!

FILAfi
United States
Over 1 year using the app
May 31, 2022

Paul was super helpful. I am new to all of this, and he made it much easier for me to learn. Thank you Paul.

The Stubblery
United States
Over 1 year using the app