Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

June 8, 2023

Pretty simple plug & play way to connect Shopify & QBO.

Their support crew answers the chat tool right away and resolves error messages just like that! Thanks Ben!

Fork Farms
United States
Almost 2 years using the app
December 28, 2022

Paul was very patient when he was trying to help with the syncing issue. Very helpful, responsive and patient.

KombuchaTown
United States
Almost 2 years using the app
March 14, 2022

I can't sing the praises enough of the support person I was aligned with to help us with our OneSaas integration. His name was Vincent and all I can say is he was amazing. He went above and beyond... and then beyond again... the call of service to assist with our very specific issues in the setup process. Courteous, thorough, knowledgeable, and super helpful at every point, he took the time with every question we proposed to get us the right answers in order to have a smooth integration. Honestly, he his work ethic is rare these days and he so needs to be applauded for it. QBO/OneSaas is so very lucky to have them on their team! I would rate the app at 3 for its confusing setup process and lack of clear cut guidance, but am giving it a 5 only because of Vincent's great support!

VIA VTG VOX POP
United States
Almost 2 years using the app
April 21, 2022

I had some troubles syncing my informations, but the rep Dean was SOOO helpful. He's my new bestfriend! Very good app!

Bébé Jules
Canada
Almost 2 years using the app
July 31, 2023

Just got off the chat line with Sherwin and like all others before, helped me quickly, expertly and professionally. This app saves the business a TON of time and only requires occasional checking. Highly recommend!

Joyful Home Wholesale
Canada
Almost 2 years using the app
August 10, 2022

Paul (Customer Support on the Shopify Connector) was extremely helpful, which is not often with these customer service texts. So Kuddos to Paul and Shopify. Extremely helpful and knowledgeable.

NuMilk Shop
United States
Almost 2 years using the app
November 10, 2022

Thanks so much for the help ROM! You fix our problem! Thanks so much for the help ROM! You fix our problem !

Musée de la Gaspésie
Canada
Almost 2 years using the app
March 17, 2022

We use this app to bring a portion of our transactions (filter out Amazon) into Quickbooks. It makes all the entries for sales as well as Shopify fees. Super handy. When I ran into a challenge, Ronnie was very helpful and we got it resolved in only a minute or so.

Pillow-Fight
United States
Almost 2 years using the app
March 30, 2022

This app saves me a lot of work and time when it comes to my small business books. Ronnie was a huge help in solving my issue. He was friendly and very knowledgeable, resulting in a quick fix!

Bow-n-Babes
United States
Almost 2 years using the app
May 5, 2020

Thank you Hazel for your help! You help me to solve my issues
Very fast service
They answer all my questions

Locksmith Keyless
United States
Almost 2 years using the app