Reviews (2,765)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

November 25, 2022

Great Support. Worked with Paul, started the chat and he was there in a minute. 15 minutes later, he had helped me clear and sync about 3 months of backlog. Great attitude and problem-solving qualities.

Sperri | Trust Nature
Canada
Over 1 year using the app
June 22, 2023

I couldn't map the invoices numbers as have used QB for some time and been inputting manually otherwise it was simple task. The support was great and they got around this... Overall brilliant and support from Sherwin was really good

tradingmadeeasy.co.uk
United Kingdom
Over 1 year using the app
May 7, 2017

Awesome App. Syncs everything automatically. Customer Support is amazing. Saves us so much time every day with Accounting, Logistics and Fulfilment. Can highly recommend.

Wine Stash
Australia
Over 1 year using the app
October 25, 2023

Very good and fast Customer Service. Karol was very very helpful and always doing everything possible to solve our problems.

Home Decoengel
Spain
Over 1 year using the app
Edited September 13, 2023

Updated 9/13/2023 - I have been trying to have a problem with syncing addressed for a little over a year. I have tried to get help, and no one has been able to get anywhere. Sherwin hit me up today when I was performing a manual sync and offered to fix the issue. OUTSTANDING customer service!

I am merging Shopify and QBO. Some of the directions weren't as easy to use as I thought. Once I talked to Sherwin, every was crystal clear. Nothing beats great customer service.

American Mattress Outlet
United States
Over 1 year using the app
February 21, 2023

Had a sync issue with a handful of orders ("2500 - Invalid Reference Id : Line.SalesItemLineDetail.ItemRef"). Clarisse helped me out over chat, within minutes the issue was sorted. Very satisfied with the app.

Stephanie Cheng Studios
Canada
Over 1 year using the app
March 2, 2022

Karol helped me when I had a glitch from some other software! Working again! Thanks so much for your help, Karol!

KICSTICK
United States
Over 1 year using the app
October 30, 2023

I had an issue with the connector which was creating invoices and duplicate sales. Ronnie, the support technician, quickly responded to my chat, listened to my issue, and promptly fixed the problem for me. The support provided was excellent, quick, and efficient.

Game Crave Tournament Store - Tyler
United States
Over 1 year using the app
February 6, 2023

Today I installed this plugin to connect to my QuickBooks account, and I needed some help with the configuration. Karol from customer support was very helpful in getting me connected and synced correctly. Thank you :D

Fragrance-Free Products
Australia
Over 1 year using the app
December 5, 2022

I use this app to sync my Shopify transactions with Quickbooks Online. Whenever there is an issue with the syncing, I Chat, and issue is fixed immediately. Troy was a great help!

Picayune Cellars & Mercantile
United States
Over 1 year using the app