Reviews (2,765)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

March 14, 2022

Best thing about this app is the customer Service. Rominick was very helpful and solved all my issues.

Swiser
Egypt
Over 1 year using the app
Edited February 1, 2023

Love this app, saves me so much time, sends me an email to let me know if there are any issues with the sync, and if your not sure how to fix it there is always someone available on the online chat to help. Clarisse has helped me out a few times now and has always sorted the issues and explained how to avoid future issues.

Been chatting to David on the Customer Service desk today to help explain an issue with the rounding, he was very helpful and turns out I was worrying over nothing! But then whilst he was checking this he noticed a potential mapping error and fixed it for me before it became an issue.

Great service especially for a free app!

SnowPaw Store
United Kingdom
Over 1 year using the app
July 4, 2022

Ronnie is fantastic at helping me solve my technical difficulties regarding syncing fees and payments. Thanks again for the helpful guidance.

Milky Store
Australia
Over 1 year using the app
December 12, 2022

I was having trouble connecting and syncing quickbooks and shopify. The customer service from Lori was exceptional and she was very helpful throughout the process of getting everything synced and working correctly.

Ally Sue Boutique
United States
Over 1 year using the app
October 3, 2022

Ben was super helpful! He was very clear and efficient. Even reconnected after some issues, cant fault this service!

Bare and Wild
United Kingdom
Over 1 year using the app
January 6, 2022

Rominick was so helpful with helping me address my account issue and offered fast service and the results were fast.

Fabulously Dressed Boutique
United States
Over 1 year using the app
August 12, 2021

Rafael helped me integrate my Shopify to QuickBooks so fast! His customer service was great! Thank you again!

Shay Simone
United States
Over 1 year using the app
August 28, 2023

The live tech support service was fantastic and allowed me to continuing working into the evening as I started my chat at about 8pm in the evening. David, the tech support that answered the chat bubble, was incredibly patient and took the time to explain the changes needed along with screenshots. He was able to quickly help me resolve an issue with the configuration, clear the outstanding sync issues being experienced, and show me how to fix it myself in the future - all in less than 15 minutes. Kuddos to your customer service, David!

The Vault Cultural Collective
Canada
Over 1 year using the app
Edited June 11, 2024

Sherwin was very helpful today, thanks!

Flyte so Fancy
United Kingdom
Over 1 year using the app
November 9, 2023

I love this app! It was super simple to integrate and works exactly as intended. The chat support is responsive, friendly and knowledgable. I talked to Ben today and he helped me understand my error within minutes. Recommend this app if you want to save yourself a ton of time and streamline your workflow!

communakit
Canada
Over 1 year using the app