Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

February 9, 2023

Rom was extremely helpful and had my issue sorted within a few minutes. I have always found customer support to be very good

SkinShop
Ireland
12 months using the app
Edited April 12, 2021

Troy has been the biggest help and am very happy with how attentive he is! He is very knowledgeable.

Oro Central, Inc.
United States
12 months using the app
July 1, 2021

Paul really helped out with syncing everything and testing things out. Very fast, friendly and helpful customer service. Def recommend this app.

Coffee Confessionals
United States
12 months using the app
May 10, 2020

Spent almost 1 hour online chatting with customer support. Excellent customer service, Troy is very patient, and he fixed up all the errors, all good now.

Prepaid SIMs
Australia
12 months using the app
February 15, 2023

I have to thank David for his incredible help. Quickly sorted out all the issues so we could continue selling. This makes life so much easier. It is was much appreciated.

Excel Sport - Supplement Store
Namibia
12 months using the app
Edited November 29, 2021

The product can be complicated to set up, the guide assumes you know accounting really well so you may want to get your accountant to help you set it up. I just wish they had the option to have screen sharing because that would saved us a TON of time sharing screenshots. It would be nice now that Intuit bought OneSass because there are times when having a QBO expert available would have made troubleshooting issues easier. If you run into problems with data imported you may need to get Transaction Pro app add-on because that's the only way you will be able to do bulk deletes of data that's imported. The support you get really depends on who answers your chat request, but usually, it's good. If you get DEAN then you have it made! He is amazing! Probably one of the best support people I've ever had the pleasure of working with. Thanks Dean!!!

Robert Clay Vineyards
United States
12 months using the app
January 3, 2023

I struggled a bit with my initial connection.
Paul from the service desk was excellent. He walked me through the steps I was missing and was very patient while I read up on the missing information through the links he provided. Top shelf service.

Fat Dave
Canada
12 months using the app
February 10, 2022

Sherwin spent a great deal of time to walk me through setting up this integration properly. Very helpful. Thank you for all your help Sherwin.

Calidad Coffee Company
United States
12 months using the app
March 24, 2023

Rom was extremely helpful and professional in setting up the app and making the connection. It was so quick and problem free.
Thank you very much.

GoodyBro
Bangladesh
11 months using the app
Edited November 17, 2022

Dean from customer support did a great job on helping with my synch errors. We chatted online and he was able to solve the issue within minutes. Thanks Dean! I had another chat with another support rep named Paul. He also provided great service! He sent screen shots to help me through my issue.
Thanks Paul!

Gone for Good Store
United States
11 months using the app