Reviews (2,748)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient integration of Shopify sales data into QuickBooks Online, minimizing manual entry and errors. It handles large transaction volumes well and offers flexible sync options, including historical data for accurate tax reporting. The app is noted for its regular functionality updates and user-friendly interface after initial setup. Exceptional customer support is frequently highlighted, with staff members like Sherwin, Nick, and Ben praised for their responsiveness. Additionally, its cost-effectiveness and premium features at no extra charge make it a competitive choice.
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Outstanding support by Ronnie from the QB team in helping us install QB Connector; thank you much! Definitely recommended.
7/1/21 - Had another issue (Self created) again.... Worked with Dean and man, I tell you what, these guys are AMAZING. Super quick response time got right to the issue and helped me with a fix. What an amazing team, thank you for making it so painless!!!! I am using this app to integrate my existing QBO system to my new shopify store. Had some hurdles (self created) that I needed some assistance with. I used the chat support in the app and spoke to Rafael. He was more than accommodating, and helped me understand the process that I had to go through to get things to work correctly. Very helpful! Good support and customer service is most important to me when I am having issues. OneSaas has been there to help.
Sherwin has been an absolute gem in helping us with the few errors we had! His response was immediate and he resolved it in no time at all.
App has some quirks, but it's a really great thing the support is outstanding, quick, and knowledgeable to get you through them. Vincent is radically different (read: EFFECTIVE) from the typical Quickbooks Desktop + Online support I've had to deal with for decades, and saved my team literally hours of trying to figure out some duplicate customer/invoice sync issues. He not only solved the sync issues, but singlehandedly transformed my admittedly negative view of QB Support--enough for me to write a glowing review a 1:00 AM. Kudos to the OneSaas team, and hat's off to Vincent.
Finally an app that actually syncs to QBO properly! Had some questions about set up, so I used the chat and received excellent help from Rom.
DEAN was fantastic, patient and very helpful! I was very confused with QB and he simplified it for me!
The app is easy to use and syncs everything from our Shopify store to our QBO. I also received great support from the customer care team.
The App is great and the support I received from Ben in setting up the synchronisation was spot on!
Paul was extremely helpful with getting the syncing process analyzed and configured to work best for our company. He was very impressive and worked fast not to take up too much of our valuable time.
Rafael responded quickly and was very helpful and he was able to resolve our problem. Customer service was awesome!