Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

December 12, 2022

I was having trouble connecting and syncing quickbooks and shopify. The customer service from Lori was exceptional and she was very helpful throughout the process of getting everything synced and working correctly.

Ally Sue Boutique
United States
Over 1 year using the app
October 3, 2022

Ben was super helpful! He was very clear and efficient. Even reconnected after some issues, cant fault this service!

Bare and Wild
United Kingdom
Over 1 year using the app
January 6, 2022

Rominick was so helpful with helping me address my account issue and offered fast service and the results were fast.

Fabulously Dressed Boutique
United States
Over 1 year using the app
August 12, 2021

Rafael helped me integrate my Shopify to QuickBooks so fast! His customer service was great! Thank you again!

Shay Simone
United States
Over 1 year using the app
Edited June 11, 2024

Sherwin was very helpful today, thanks!

Flyte so Fancy
United Kingdom
Over 1 year using the app
April 18, 2023

Paul was really helpful, knowledgeable of the subject, and friendly. He answered all of my questions and was asking questions to ensure that I will get what I am expecting to. I was lost and he helped me with the setup of the Shopify Connector. Thanks for your help once again!

Hundsome Danmark
United Kingdom
Over 1 year using the app
August 28, 2023

The live tech support service was fantastic and allowed me to continuing working into the evening as I started my chat at about 8pm in the evening. David, the tech support that answered the chat bubble, was incredibly patient and took the time to explain the changes needed along with screenshots. He was able to quickly help me resolve an issue with the configuration, clear the outstanding sync issues being experienced, and show me how to fix it myself in the future - all in less than 15 minutes. Kuddos to your customer service, David!

The Vault Cultural Collective
Canada
Over 1 year using the app
February 1, 2024

ROM helped with my syncing issue and was fast.
Very helpful!

Woof² HK
Hong Kong SAR
Over 1 year using the app
January 11, 2022

Customer service is so helpful. Rominick stuck with me through all of my questions and confusion until everything was set up the way i asked. 100% would reccomend

Trimble Farm's Cattle Company
Canada
Over 1 year using the app
Edited November 25, 2024

On October 23, 2023, we got very a quick reply and great service for fixing the incorrect settings from Sherwin. Very helpful. Thank you.

On November 25, 2024, Lori helped us with Shopify Connector and she guided us throughout the whole process. We have had many changes and deficiencies in the past year and with her help, we literally eliminated all the deficiencies and we are now running 100% again. Thank you so much, Lori!

LEONCYCLE CA
Canada
Over 1 year using the app