Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

Edited October 5, 2022

There's quite a lot to the app, but the support is first class. I've used their live chat twice, both times I've had quick replies and questions thoroughly answered by people who really know what they are talking about and understand the product. Today I spoke to Ben about a problem we were having with PayPal, he identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier. *Update 5th October 2022
Just used the support chat again, David could not have been more helpful. He answered a question I had about multicurrency with clear instructions on how to change a setting in QuickBooks, then fixed a duplicate product we had managed to generate. Quick, clear and simple instructions. Really good.

20TwentyStore
United Kingdom
10 months using the app
August 17, 2021

Karol was really great in helping me get my syncs working beautifully and her service was excellent.

NuvoItalia
South Africa
10 months using the app
June 14, 2022

I used this app to help me connect the products (445 variants) from our shopify store with the help of "Rom" (chat support associate). Best customer service experience ever! I highly recommend this app. Big shout out to Rom for their support. Incredible! Thank you Rom!

Tigerbear
United States
10 months using the app
February 12, 2019

There was few sync errors, due to playing with existing products in QBO manually, and the support team was right there to solve the problem live... without opening a ticket or so, with live chat... thanks Hazel!

Narinport
United Arab Emirates
10 months using the app
August 4, 2022

Service was great and quick! Troy was very helpful and very responsive to our company. Very quick integration setup.

Shirt Shack USA
United States
10 months using the app
February 21, 2023

Thank you David for your help with QBO & Shopify.. Really odd issue.. but sorted and sync issue cleared.. :)

LittleLetterpress
United Kingdom
10 months using the app
Edited March 26, 2021

I am using this app. Great customer service! Vince adn Paul are amazing and did their best to solve my problems! Now my inetgration works and is completed thanks to them. I recommend working with them

Mondoz Store
United States
10 months using the app
July 21, 2021

I had trouble with the automatic synchronization which could be a huge problem when people order online... It barely took a minute for Sherwin to answer me on the chat and they were amazing at finding the problem and taking care of it for me! Truly one of the best customer service I've dealt with!

Coeur de Mailles
Canada
10 months using the app
May 7, 2022

I struggled with figuring out some details and then hopped on a chat with Lori. Lori was incredibly helpful, efficient, and able to help me with all my (existing) issues!

Gourmet Pens Shop
Canada
10 months using the app
December 29, 2021

this app saved my life and sherwin was so supportive, super greatful and so happy that this app exist, will save us s much time

Elli Junior
United Arab Emirates
10 months using the app