QuickBooks Online Global , 2,323 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
    2.1K
  • 7% of ratings are 4 stars
    157
  • 1% of ratings are 3 stars
    13
  • 0% of ratings are 2 stars
    9
  • 1% of ratings are 1 stars
    21
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

May 27, 2021

I got a problem with sync, actually it was my fault, but the chat support was really good .Thank you Dean for your time and fast support.

thesilis
Türkiye
9 months using the app
June 16, 2021

Clarisse helped me so much! She was super patient and took the time to help me find a solution. Best customer service ever!!!

Lead with Luv
Canada
9 months using the app
September 27, 2021

Rominick helped me get set up with the Shopify connector. it's working as needed so far. QB has always given me excellent service.

parade street products
United States
9 months using the app
September 15, 2022

We had an error in Shopify to QuickBooks integration Clarisse from their Support team helped us & the issue was fixed immediately.

Green Llama
United States
9 months using the app
December 1, 2021

The connection between QBO and Shopify works well once it's set up right. Sherwin was able to fix connection issues very fast! Great support!

Elemental Air Systems
United States
9 months using the app
March 7, 2022

Sherwin was very Helpful and was direct in the solutions given. He was very efficient and makes the Process easier.

GrowLight Heaven
United States
9 months using the app
December 21, 2022

I have several interactions with the support team. They were very help, knowledgeable, responsive and quick about fixing the issues.

Blume Wholesale
Canada
9 months using the app
Edited March 20, 2020

Troy was absolutely incredible! Probably the best customer service I have ever received. Walked me through every setup step!

JACQUES COCO
United States
9 months using the app
Edited January 18, 2023

Good support from David today to troubleshoot some type of transaction in chart of account once connection to Shopify . I will know soon enough if the problem is resolved, but it is good to have online chat available.

Thanks David

Fairmonde Golf
Singapore
9 months using the app
July 7, 2022

Ronnie was incredible. Solved my issue within minutes. This app integration is very helpful and makes things easy for us.

FOR OTHERS
United States
9 months using the app
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