Reviews (2,754)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

January 31, 2023

Rom was very helpful followed through and was patient. Thank you so much for your help. Will definitely use you again.

Social Brew
United States
About 1 year using the app
January 25, 2023

I have been using this app for years. The support has been over the top every single time I have contacted them. It's quick and easy. Ben helped me today and fixed my issues and explained everything in detail. Thanks again!

TheKarenProject
Canada
About 1 year using the app
August 9, 2023

This app is outstanding - it has saved me hours of time each month on accounting. And the customer service is top notch. I had a sync error today due to a change I made on the QB side and Sherwin was able to get things working again in just a few short minutes, all well being incredibly friendly. It's one of the few places that talking to customer support is actually enjoyable! I highly recommend this app.

Rebecca Loach
Canada
About 1 year using the app
December 5, 2019

I have had some issues with syncing but every time I have contacted support they have fixed the issues and been more than helpful!

Gator Craft Supplies
United States
About 1 year using the app
December 16, 2022

Sherwin was a great help with our invoice syncing issue. Many thanks! I will definitely call on them again if I'm in need of help! He was very knowledgeable and resourseful!

10T Solutions, Inc.
United States
About 1 year using the app
January 21, 2020

Hazel from customer support was extremely helpful and quick to respond. We are integrating our Shopify store with QBO, and she made the process really easy to understand.

Pure Salt Shoppe
United States
About 1 year using the app
Edited September 28, 2021

The support team has been great-Ronnie provided me with considerations when troubleshooting issues.

Uneekor
United States
About 1 year using the app
February 11, 2022

Used customer service - Sherwin was fantastic, really helpful, polite and just what I needed to sort out my account. Really grateful. Thank you Sherwin

Raven District
United Kingdom
About 1 year using the app
October 27, 2022

Dean was super helpful in resolving a duplicating issue I had within the system. Totally took care of my needs!

The Shabby Parlor
United States
About 1 year using the app
July 5, 2023

I recently had the pleasure of working with ROM to set up OneSaaS for QuickBooks. ROM was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me. He also made sure that I was comfortable with the setup before he left.

I was particularly impressed with ROM's patience and attention to detail. He was willing to answer all of my questions, no matter how small. He also took the time to make sure that everything was set up correctly.

As a result of ROM's help, I was able to set up OneSaaS for QuickBooks quickly and easily. I am now confident that I am using the best possible solution for my business.

I highly recommend ROM to anyone who is looking for help with QuickBooks or OneSaaS. He is a knowledgeable and experienced professional who will take the time to understand your needs and to help you get the most out of your software.

I am confident that I would not have been able to set up OneSaaS for QuickBooks without ROM's help. He is a valuable asset to any business that is looking to improve its accounting processes.

Perfumora The Perfume Marketplace
United States
About 1 year using the app