Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

Edited December 1, 2020

By far the best thing about this is the customer support. I've probably asked over 100 questions over the past 30 days, and the instant responses on chat and email are what make the difference. Looked at other QBO syncs, literally still waiting for responses and now over 14 days. Shout out to Ronnie this time for his support.

OTTOGEE
United States
6 months using the app
February 11, 2019

Johnny from OneSaas is fantastic when you need a hand sorting things out with the configuration. I use OneSaas to connect to my fulfilment warehouse, and the only limitations at the moment have more to do with Shopify than OneSaas (i.e. being able to filter orders by location). Otherwise very happy with the app and the service provided by the OneSaas team.

Charlie Stone Shoes
Singapore
6 months using the app
November 27, 2019

Good customer service! Karol answered me quickly and was very informative and patient. Happy with the app so far!

The Bona Fide Store & Barbershop
United States
6 months using the app
Edited October 6, 2022

Excellent support from Rom! He walked me through the process of setting up the integration and it seems to be working great! He also helped fix some errors we were having and everything working great now

Stix & Stones
Canada
6 months using the app
February 16, 2022

Super good Apps. save time and easy to track. will recommend to others. Customer services Ronnie super nice too.

Robinsons Singapore
Singapore
6 months using the app
May 20, 2022

Sherwin provided fast and precise responses to my questions about important tax information settings with Shopify. Thank you William

In-House Editions
United States
6 months using the app
May 6, 2022

ROM was fantastic. I had some sync issues that he resolved within seconds. Very responsive. Thank you!

Kate & Meri
United States
6 months using the app
September 7, 2021

Rominick Rosero was a joy to talk to! So helpful and patient. I really appreciated working with him and was able to get all the information I needed! Great Job!

Arlo.Hendrix
United States
6 months using the app
August 9, 2022

I'm a complete newbie to quickbooks in general, and had a million questions at the start of integration. Vincent was so patient and kind with me. He answered with promptness and detail to really make sure I set up correctly. THANKYOU!

Beigee
Australia
6 months using the app
March 2, 2022

I really appreciate the customer service Sherwin has provided me. He helped me with all of my questions and even provided me articles that could better help me with my concerns. He made sure that I've got everything sorted out before ending the conversation. Thanks heaps!

Henderson Ag Advantage Inc.
United States
6 months using the app