Reviews (2,748)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its efficient integration of Shopify sales data into QuickBooks Online, minimizing manual entry and errors. It handles large transaction volumes well and offers flexible sync options, including historical data for accurate tax reporting. The app is noted for its regular functionality updates and user-friendly interface after initial setup. Exceptional customer support is frequently highlighted, with staff members like Sherwin, Nick, and Ben praised for their responsiveness. Additionally, its cost-effectiveness and premium features at no extra charge make it a competitive choice.
Refine
-
By rating
Sherwin and Paul were a big help with resolving an issue we had with our order validation and tax mapping causing orders to not appear in QuickBooks. It was an amazing pleasure to work with them!
I was trying to resolve some sync issues and Ben jumped right into a chat with me - I didn't even reach out - and helped me resolve them. Awesome customer service !!
Rom was very patient and helped me with all my issues! 10/10 support experience, and I'd be happy to work with them again!
Technical issues can be frustration and time consuming, not with Rom and the One Sass team.
Amazing customer service. Thank Rom :)
Benielle was very helpful! Thank you so much for all of your help at this present time. It is much appreciated!
We had an issue (caused by us) that was fixed very swiftly. Rom was really helpful, and explained how to stop it occurring again and we wouldn't have any hesitation in recommending this app. On a second issue, we were helped by Vincent who also provide prompt and excellent service.
Very happy with this app and with the technical support. When we had an issue syncing with Quickbooks I contacted Sherwin and he was able to resolved the problem very quickly.
I contacted support with a question at odd hours and was helped immediately by Ronnie. He quickly solved the problem and fixed it for me. I’ve had great support any time I’ve had any question. This continued on as I had another question. Sherman was very helpful and solved the issue quickly. I very much recommend this app.
Karol with chat support was great. She was very helpful, informative and patient, oh so patient with me. Thank you and I am happy with the app so far.
Sherwin did an amazing job helping me figure a couple issues out. Thank you Sherwin. I am new to this so of course I stumbled a bit. Was very helpful to have Sherwin ability to figure it out.