Reviews (2,879)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.
Refine
-
By rating
Used customer service - Sherwin was fantastic, really helpful, polite and just what I needed to sort out my account. Really grateful. Thank you Sherwin
Dean was super helpful in resolving a duplicating issue I had within the system. Totally took care of my needs!
We had a very good experience with Qbooks Support today. Sherwin was very helpful in resolving our account issues. Very fast and efficient.
Thank you very much!
I recently had the pleasure of working with ROM to set up OneSaaS for QuickBooks. ROM was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me. He also made sure that I was comfortable with the setup before he left.
I was particularly impressed with ROM's patience and attention to detail. He was willing to answer all of my questions, no matter how small. He also took the time to make sure that everything was set up correctly.
As a result of ROM's help, I was able to set up OneSaaS for QuickBooks quickly and easily. I am now confident that I am using the best possible solution for my business.
I highly recommend ROM to anyone who is looking for help with QuickBooks or OneSaaS. He is a knowledgeable and experienced professional who will take the time to understand your needs and to help you get the most out of your software.
I am confident that I would not have been able to set up OneSaaS for QuickBooks without ROM's help. He is a valuable asset to any business that is looking to improve its accounting processes.
Great customer support team. Quick and easy via chat. Thank you Sherwin for your time and knowledge.
I used this app to import my transactions from Shopify to Quickbooks and I ran into a problem getting all of the transactions to sync from a specific date. However, I started a chat through the app and the customer support rep named Rominick was able to sync my request in a timely manner and stayed on the chat with me until all of my transactions successfully transferred. Thanks again Rominick for your help and this is a great app.
Vincent made this issue a walk in the aprk! I have two stores, with slightly different issues, I had Vincent as my customer support. At first I was skeptical if any customer service would give you a solid solution but this is probably the first time someone actually understood my issue and solved it for both stores. Check my issue in the review before this. Thank you Vincent, you deserve reviews from both stores, especially since the issues were actually a somewhat different!
We have had some technical difficulties and reached out to Rafael // Customer Champion // OneSaas he has and continues to be a huge help! We are so thankful for his patience, willingness to help, and expertise! It makes all the difference.
I use this app to sync orders from my store to QBO. It syncs smoothly and is flexible enough to fit many applications. Customer support used once and Rom was extremely helpful in resolving an issue I had.
I tried some transactions before opening the shop and immediately encountered problems but DEAN from QuickBooks support service helped me step by step to solve the problems that were displayed.
A thousand thanks.